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Customer Success Mgr./ CSM Customer Service Rep

Customer Solutions Advisor - Alternative Channels

Job in Pretoria, 0002, South Africa
Listing for: FirstRand
Full Time position
Listed on 2026-01-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Sales
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A financial institution in South Africa is looking for a Future FNB Community Advisor Alternative Channel to enhance customer experience by understanding needs and providing tailored solutions. Responsibilities include building relationships, educating customers, and achieving sales results. Ideal candidates are South African citizens with an NQF 4 qualification, 1-2 years of experience in client services, and willing to work shifts.

The role offers personal and professional growth opportunities.
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