More jobs:
Call Centre Consultant
Job in
Pretoria, 0002, South Africa
Listed on 2026-01-11
Listing for:
MPOWER
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep -
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Overview
The Call Centre Consultant is responsible for customer engagement, customer service and sales generation through inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers.
Qualifications and Experience- Grade 12
- Call Centre or telesales certification
- In-depth knowledge of consumer behavior
- Talented professional
- Proven experience in a sales related role
- Minimum 5 years experience in telesales
- Natural ability for customer focus
- Product knowledge (In-house training)
- Demonstrates interpersonal skills to engage with customers effectively
- Professional verbal communication skills
- Strong attentiveness and listening skills
- Strong persuasion and negotiation capability
- Ability to multitask and operate under pressure to meet lead times
- Quick thinker
- Highly focused and target driven
- High level diligence with meticulous attention to detail
- Excellent problem-solving
- Polite, personable and friendly tone of voice
- Basic user of Microsoft Office (Excel, Word, Outlook)
Position Requirements
5+ Years
work experience
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×