Senior Content & Design Specialist

Hospitality business based in Capital Park, Pretoria is looking for a Senior Content & Design Specialist.

The Senior Content & Design Specialist is a key creative and editorial role responsible for producing high-quality written and visual content that reflects a luxury brand identity.

This position requires high attention to detail, exceptional command of the English language, strong copy-editing skills and advanced design capabilities.

The ideal candidate will also have an eye for art direction, ensuring all content, digital and print meets brand standards and delivers a premium experience to agents and guests.

Duties:

Content creation & editing: Write, edit, and proofread website, marketing materials, brochures, itineraries, menus and guest-facing documents.
Ensure all content is grammatically correct, engaging, and aligned with brands tone and style. Collaborate with internal teams to translate complex information into clear, elegant copy.

Design & art direction: Design layouts for brochures, magazines, advertisements and digital campaigns.
Oversee visual consistency across all platforms, including print, web, and social media.
Art direct photo/video shoots and manage image/video selection for marketing and operational materials.

Brand management: Maintain and enforce brand guidelines across all content and design outputs.
Work closely with marketing and operations teams to ensure cohesive messaging and aesthetics.

Project coordination: Manage multiple projects simultaneously, ensuring deadlines are met. Liaise with external designers, printers, and vendors when necessary.

Crisis communication: lead the crisis communication management framework to mitigate potential damage to the company and brand.
Ensure a timely, informed, effective, articulate and professional crisis response to agents and guests.

Requirements:

Grade 12
Bachelor’s degree in communications, graphic design, marketing or related field (or equivalent experience).
Minimum 5 years in a similar role combining content creation and design.
Proven experience in luxury travel, hospitality, or high-end brand environments is an advantage.
Advanced English language proficiency:
Grammar, punctuation, spelling, and syntax mastery.
Copy editing & proofreading:
Fact-checking and consistency. Style guide adherence (e.g., AP, or custom brand guidelines).
Ability to rewrite for clarity and conciseness.
Layout & design expertise:
Typography principles (hierarchy, readability, kerning, leading).
Grid systems and page composition.
Colour theory and visual balance. Image placement and resolution optimisation.
Technical

Skills:

Editing and layout design in Microsoft Word non-negotiable.
Advanced proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator).
Prepress knowledge (bleeds, crop marks, colour profiles).
Strong copy-editing and proofreading skills.
Familiarity with digital content platforms and basic HTML/CSS knowledge is a plus.
Exceptional attention to detail and aesthetic sensibility.
Ability to manage multiple priorities under tight deadlines.
Strong communication and collaboration skills.