Fulfillment Manager

We are Manta Sleep, the company dedicated to helping the world experience total darkness and, in turn, total rest.

We believe that great sleep is the non-negotiable foundation for a great life. That belief drives us to obsessively design, test, and craft the world's most comfortable, effective, and modular sleep masks and related products.

If you are passionate about innovation, comfort, and well-being, and want to contribute to a mission that genuinely improves people's lives, then you belong on the Manta Sleep team.

TL;

DR (because attention spans are real):

We are looking for a Fulfillment Manager who can take full ownership of our logistics, forecasting, inventory planning, supplier coordination, and global shipping operations - splitting their time 80% logistics and 20% admin and operations. You will run the backbone of Manta Sleep’s supply chain, making sure we have the right stock in the right place at the right time, without tying up unnecessary cash.

This role has a direct impact on revenue, customer experience, and company stability. The ideal candidate has already managed the full supply chain for a global ecommerce company with $50M - $150M in revenue, is confident in making high stakes decisions, and knows how to modernize and optimize operations across multiple regions.

Proficiency in English as a first language is essential for this role.

Time zone: Full-time within Asia, Europe or South Africa (GMT0 - GMT+8 time zone)

Salary: Negotiable

Trial Period: All candidates will complete a paid trial assignment - more details below.

• This isn’t for freelancers moonlighting or wanting a side hustle.

• It’s not for someone who only managed a small slice of supply chain in a big corporation.

• It’s not for someone who waits to be told what to do or reacts once the problem is there.

• It’s not for someone who avoids decisions or does not feel urgency until a problem is visible.

This is however for someone who:

• Has 7+ years in ecommerce logistics, operations, or supply chain, ideally in companies selling across multiple countries.

• Possesses full end-to-end experience in inventory forecasting, planning, supplier coordination, multi-warehouse management, and international shipping.

• Has hands‑on experience with suppliers and manufacturers in Asia, and with importing/exporting into the US, UK, EU, CA, and AU.

• Is experienced with Shopify, Amazon, WMS, ERP systems (e.g., Cin7/Dear), 3PLs, and other logistics tools; tech‑savvy and quick to adapt.

• Has strong analytical and numerical skills, confident working with KPIs, cash flow, inventory turnover, fulfillment metrics, and operational data.

• Is risk‑aware, detail‑oriented, and composed under pressure, capable of managing stockouts, delays, and other operational challenges.

• Has a process improvement mindset: replaces spreadsheets with scalable systems, develops SOPs, and optimizes workflows.

• Brings global logistics expertise, including customs compliance, multi‑warehouse coordination, 3PL management, and last‑mile optimization.

• Has leadership and coaching experience, supporting teams while holding them accountable and fostering operational excellence.

• Communicates clearly and collaborates across functions, aligning suppliers, internal teams, and partners with company goals.

• Has experience managing operations at ecommerce scale ($50–150M revenue) and thinks like an owner, understanding the operational and financial impact of decisions.

• Is a curious problem solver, able to tackle non‑standard challenges and adapt to both startup unpredictability and structured corporate environments.

• Run monthly and quarterly demand forecasts with marketing and finance.

• Maintain accurate stock visibility across all warehouses and adjust forecasts based on sales trends, events, and real performance.

• Prevent stockouts and overstock while balancing marketing expectations with financial limits on inventory and cash flow.

• Plan reorders cycles with suppliers and manufacturers in Asia.

• Track reorder timelines and flag…