More jobs:
Sales Supervisor
Job in
Pretoria, 0002, South Africa
Listed on 2026-01-26
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-01-26
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Qualifications
- Relevant Management or Contact Centre Certifications (desired)
- 5+ years in Contact Centre's
- 3+ years in Contact Centre Management / Supervision
- Team management / supervision
- Enforcing OPs and Company Policies B2C / DTC sales
- Customer relations
- Telephonic sales
- E-commerce platforms
- Technical support
- Sales and reporting
- Working within a digital environment
- Working across different time zones with different countries
- CRM system experience (i.e. Salesforce)
- Excellent English skills with neutral tonality
- Conversion rates and sales funnels
- Monitoring and measuring of performance metrics
- Google Suite
- Performance and probation management
- Operationally responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained.
- Handles the more complex queries in relation to for example sales or support, deliveries and escalations.
- Performance will be measured in accordance with performance of direct reports and role based KPIs.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×