Shift Leader Main St Express

Overview

Tesco UK
• Prestwick
• Permanent
• Working hours 16.5
Apply by 26-Jan-2026

Availability Window
Days From time To time Sun 17:30:00 23:00:00 Mon 17:15:00 23:00:00 Sat 17:45:00 23:00:00

Shift Leader pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours per week; if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too.

The schedule reflects the availability windows. We will schedule contracted hours within these times and provide 3 weeks notice of shift times. We support flexibility, so if your availability roughly matches but not exactly the advertised times, we would still love to hear from you.

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Customers are at the heart of everything we do.

As a Shift Leader you will support store operations, oversee the shop floor, and help ensure smooth running. You will face challenges as you oversee the store and strive to improve service for customers, colleagues, and communities every day.

What you will do as a Shift Leader

• Work in a fast-paced retail environment with variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping them obtain what they need
• Look for ways to improve service, including coaching colleagues and giving feedback
• Guide and support colleagues, ensuring a safe place to work and shop
• Understand store performance and assist in actions to improve running of the store
• Lead from the front and set a positive example

There is a requirement to be 18 or over to apply for this role.

There are several reasons Tesco is a great place to work:

• There is listed variety and flexible hours to suit your lifestyle
• Ongoing development and award-winning training to support your career
• Inclusive environment where everyone is welcome
• Your voice matters and ideas are welcomed
• Wellbeing support and resources
• Life cover and pension with matching contributions
• Additional benefits to suit you, including discounts and cycle-to-work schemes
• Uniform provided and life moment policies
• Access to colleague networks and information about benefits

Our benefits include:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard discounts
• Free wellbeing services and resources
• Life cover and pension with matching contributions
• Various other benefits and schemes
• Uniform and support policies
• Colleague networks information
• Additional information about benefits

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience
• Supporting colleagues to deliver daily priorities and breaks
• Opening and closing the store and duty cover, ensuring safety
• Being the go-to person in the absence of a manager for day-to-day queries
• Keeping the store clean, tidy, and well-presented
• Supporting managers with seasonal, community and charity events
• Contributing to a great team atmosphere and inclusivity
• Providing great customer service and listening to customers
• Keeping the team informed of communications and updates
• Staying knowledgeable about store performance and seeking improvements
• Coordinating store improvements and removing obstacles to service
• Following health and safety routines and ensuring colleagues do the same
• Recognising and celebrating colleagues for great service

You will need

• To be a great role model by delivering thoughtful customer service
• To build strong relationships with colleagues to foster an inclusive team
• To communicate clearly using multiple methods
• To lead in the absence of the Store Manager
• To be flexible and capable of handling changes to benefit customers and colleagues
• To motivate the team to exceed expectations
• To be curious and seek ideas to serve customers, communities, and the planet

About us

Tesco’s vision is to be every customer's favourite way to shop, with the core purpose:
Serving our customers, communities…