Owners Lounge Team Member

Position: Owners Lounge Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £12.21 per hour depending on age

Join our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.

We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.

• Greet Holiday Homeowners warmly and provide attentive, personalised service
• Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
• Take and serve food orders, working closely with our kitchen team
• Maintain a clean, organised, and well-presented bar and lounge area
• Build rapport with owners, helping to create a friendly, community feel
• Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
• Work collaboratively with other departments across the park when required to support owner experiences and operational needs
• Work closely with the team to ensure smooth day-to-day lounge operations
• Follow all responsible alcohol service and health & safety guidelines

• Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
• Applicants must meet the minimum legal age of 18 to sell alcohol.
• A friendly, professional, and customer-focused approach
• Confident communicator who enjoys building positive relationships
• Able to work calmly and efficiently in a relaxed but service-led environment
• Flexible availability, including evenings, weekends, and holidays