Desk Controller

Overview

Location:

Commutable to Preston
Salary:
Competitive (DOE)

Hours:

Full-time, Monday-Friday

An established UK equipment hire business is looking to recruit a Hire Desk Controller / Administrator to support day-to-day rental operations. This is a key role at the heart of the business, ideal for someone who understands the pace, pressure, and priorities of a busy hire or logistics environment.

You'll be responsible for keeping the hire desk running smoothly, acting as the link between customers, drivers, engineers, and internal teams.

• Processing hire orders from enquiry through to off-hire
• Scheduling deliveries, collections, and equipment movements
• Liaising with customers to confirm availability, timings, and requirements
• Coordinating with transport and logistics teams to maximise efficiency
• Raising contracts, purchase orders, and hire documentation
• Managing queries, amendments, and problem-solving in real time
• Maintaining accurate system records and hire data

This role will suit someone who already understands how a hire desk works and doesn t need hand-holding.

• Previous experience in a hire desk, rental, or logistics-based role
• Strong organisational skills and attention to detail
• Confidence dealing with customers and internal stakeholders
• Ability to juggle priorities in a fast-moving environment
• Solid IT skills and experience using hire or transport systems
• A proactive, “get-it-done” attitude

• Stable, long-term role within an established UK business
• Busy, hands-on position where you re central to operations
• Opportunity to make a real impact on service delivery and efficiency

If you come from a hire desk or logistics background and can comfortably commute to Preston, this is a role worth serious consideration