Cafe Attendant

Join to apply for the Cafe Attendant role at the Forest Villas Hotel
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Role:
Cafe Attendant

• Behaves and acts in an exemplary fashion, embodying the brand mindset
• Supervise the team of Food and Beverage Department, helping them improve their skills and providing support for career development
• Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
• Conveys the hotel image through attitude, professionalism and involvement in the field
• Ensures that all products served to guests conform to standard and are of good quality and proper dates
• Helps the hotel meet its targets
• Provides information for guests within his/her field of competence or directs them to the right person
• Remains polite and courteous at all times whatever customers may request
• Handling any complaints concerning food or beverage immediately and sensibly, and keeps the manager informed
• The supervisor''s role is to make sure that guests'' food and beverage expectations are being met or exceeded. They supervise all issues related to a patron''s dining experience, like quality control, staff management, health and safety regulations
• Oversee the bar, Cafe and events and functions
• Works the Caf shift 2-3 times per week
• Inventory and ordering shift 1 time per week
• Works the pm bar 2 times per week
• Help create the Tapas menu and initiate program for Spring
• Does all food & beverage ordering after approval of manager
• Help integrate a POS system to increase staff productivity
• Monitor quality control specifications, marketing, mass communications, quality assurance and HACCP guidelines for the food and nutrition department
• Conduct daily/weekly inventory and stocking practices
• Maintain accurate paperwork and inventory
• Create a process which promotes continuity for timely and accurate vendor ordering procedures
• Participate in interviewing and hiring all FOH staff and service training
• Create a training program for all FOH on knowledge of steps of service, wine and culinary knowledge
• Help develop new menu items
• Assist with creating and initiating evening food program
• Conduct good standards for guest and emergency request when necessary for the entire hotel

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Hospitality