Children Case Manager

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Case Manager who can help us fulfill our mission: “Delivering compassionate care to enhance lives and improve communities”. We are looking for someone who enjoys advocating for people, enjoys working with children, solves problems, is organized and has excellent communication skills. If this describes you, we invite you to join our dynamic Prescott Valley team.

In this position you may provide direct services in the home or office. Interventions may be 1:1 and group based. In addition, you will perform crisis stabilization functions, assist consumers with resourcing in the community, provide vocational services, conduct assessments and complete necessary paperwork and serve as central support for children/adolescent clients. Employee must ensure confidentiality of verbal and written consumer information.

This position reports to a Program Director.

This position is Monday‑Friday schedule, flexibility to work during clinic operating hours, reporting to our Prescott Valley Outpatient Clinic.

Starting $17.50 per hour.

• Provide comprehensive support through in‑home and/or community‑based intervention to children, adolescent adults and their family members.
• Assesses consumers in accordance with established policies and procedures and clinical protocols.
• Develops service plans for consumers based on assessment and diagnostic process.
• Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service for consumers.
• Monitors mental status of consumers and response to treatment plans through face‑to‑face contact, and updates treatment plans as needed.
• Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.
• Provides face‑to‑face and telephone crisis intervention.
• Notifies direct supervisor of actual or potential challenges with consumers; i.e., decompensation, significant health concern and crisis.
• Close coordination with the PCP and/or Health Plan will be maintained for all populations when applicable.
• Will be required to travel to conduct home visits and attend client appointments and meetings in the community.

• Minimum requirement consists of a 21‑year age.
• A combination of experience and education totaling 5 years is acceptable.
• Bachelor’s degree with one year of full‑time behavioral health experience.
• Valid AZ driver’s license & motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.

• 3.3 weeks of PTO in your 1st year of employment, with increased accruals after continued service.
• 10 paid holidays.
• Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees.
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account.
• Career Development – Benefit from our culture of internal promotion.
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs.
• Employee Assistance Program, Health & Wellness and much more.

Southwest Behavioral & Health Services is a large and growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well‑established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.

We’re committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life‑changing services to the communities we serve.

• Voice & Visibility — ensuring every team member’s ideas, experiences,…