Overhead Crane Technician​/Service Manager

Zenar Service Group Overhead Crane Technician/Service Manager Prattville, AL

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We’re looking for a hands‑on Overhead Crane Technician / Service Manager to lead daily service operations while performing field service work. This role combines technical expertise with team leadership in a growing crane service operation.

• Field Service & Technical Work
  • Perform inspections, maintenance, troubleshooting, and repairs on:
    • Overhead bridge cranes
    • Monorails and jib cranes
    • Electric chain and wire rope hoists
  • Conduct OSHA/ASME B30 periodic inspections and deficiency reporting
  • Perform electrical and mechanical troubleshooting:
    • Motors, brakes, contractors, controls, VFDs
  • Execute load testing and commissioning
  • Ensure all work meets OSHA, ASME, CMAA, and company safety standards
  • Complete accurate service reports, inspection forms, and job documentation
• Service Management & Operations
  • Schedule and dispatch technicians for:
    • Emergency breakdowns
    • Inspections
    • Preventive maintenance
    • Repairs and upgrades
  • Balance field workload while maintaining personal service responsibilities
  • Review technician time, service tickets, and billing accuracy
  • Coordinate parts, tools, and equipment availability
  • Monitor technician utilization, overtime, callbacks, and rework
  • Assist with service estimates and job costing
  • Act as the primary contact for day‑to‑day service customers
• Leadership & Safety
  • Lead and mentor technicians and apprentices
  • Enforce safety policies including:
    • Lockout/tagout
    • Fall protection
    • Proper rigging and lift planning
  • Conduct jobsite safety observations
  • Assist with onboarding and training of new technicians
  • Investigate incidents, near misses, and service issues

• Working knowledge of:
  • ASME B30 standards
  • OSHA regulations
• Proven ability to work independently in the field
• Valid driver’s license and clean driving record

• 5+ years of experience in overhead crane and hoist service
• Strong mechanical and electrical troubleshooting skills
• Ability to read electrical schematics and mechanical drawings
• Qualified Crane Inspector certification
• Prior lead technician or supervisory experience
• Experience coordinating service schedules or dispatch
• Familiarity with ERP or service management software
• Ability to train and mentor junior technicians

• Ability to climb ladders and work at heights
• Lift up to 50 lbs
• Work in industrial environments (heat, dust, noise)
• Occasional after‑hours and emergency service calls

• Company vehicle
• Company cell phone
• Health, dental, vision
• Life & Disability
• Profit Sharing
• Paid time off and holidays

• Cranes are inspected and serviced correctly the first time
• Technicians are productive, safe, and supported
• Customers trust the service operation
• Service work is profitable and well‑documented
• The branch runs smoothly even when the manager is in the field

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