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Hotel Front Desk Attendant
Job in
Prattville, Autauga County, Alabama, 36066, USA
Listed on 2026-01-27
Listing for:
WizeHire, Inc
Full Time
position Listed on 2026-01-27
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Posted 2 days ago
DescriptionThe Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.
Responsibilities- Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms
- Balance cash at the end of each shift and generate reports for the next shift.
- Handle guest check-ins, check-outs, and payment processing with accuracy.
- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities, and travel directions
- Experience in hospitality or customer service is preferred but not required.
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and Power Point
- Proven customer service experience with a strong guest-focused mentality
- Availability to work flexible schedules, including weekends and holidays.
$14 - $15 hourly
About Hampton Inn PrattvilleOur property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
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