Community Manager

Are you passionate about building vibrant communities and delivering exceptional resident experiences? Join our team and lead a stunning 107-unit multifamily property in Poway, CA! We foster a culture where your contributions are valued, and your professional growth is supported. If you seek empowerment, a company that truly values its people, and a collaborative work environment, we want to meet you.

Key Responsibilities:

• Market, lease, and manage apartments in alignment with company policies and Fair Housing standards (including AB 1482 and related regulations).
• Deliver outstanding customer service and maintain positive resident relationships.
• Greet prospective residents, conduct tours of model units and community spaces, and showcase the benefits of our property.
• Guide prospects through the application process, responding promptly to online leads, phone inquiries, and walk-ins.
• Work to maximize occupancy and rental income using effective sales and marketing strategies.
• Maintain detailed knowledge of the property, local market, and competing communities.
• Accurately prepare leases, collect deposits/fees, and ensure compliance with leasing paperwork requirements.
• Maintain accurate records of prospect traffic, leasing activity, and resident information.
• Conduct regular unit inspections and oversee move-in/move-out processes.
• Support planning and execution of resident events and community engagement activities.
• Audit lease and renewal files for compliance and coordinate with the Regional Manager as needed.
• Submit and track service requests, and assist with general office, model, and common area upkeep.
• Perform a variety of administrative duties as needed to support property operations.

Qualifications:

• High school diploma or equivalent preferred
• Experience with Yieldstar and Yardi property management software
• Working knowledge of Fair Housing laws, AB 1482, and California landlord/tenant regulations
• Strong verbal and written communication skills in English
• Basic to intermediate math proficiency
• Computer literacy and ability to quickly learn new systems
• Join us in creating a welcoming, thriving community where residents love to live and employees love to work!