Troubleman; Poulsbo
Listed on 2026-03-06
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Trades / Skilled Labor
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.
PSE'sElectric Operation steam is looking for qualified candidates to fill anopenTrouble man (Poulsbo)position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
Job DescriptionPuget Sound Energy is seeking a Trouble man to join our Poulsbo team. The Trouble man serves as a first responder to issues on our transmission and distribution system. In this role, you will troubleshoot electrical problems, often operating as a one person crew. Using the tools, materials, and technology provided, you will respond to both emergency situations and customer-related service requests across Puget Sound Energy's electrical system.
Depending on the extent of the damage, you may initiate temporary repairs, call in a line crew for more complex restoration work, or coordinate with third-party service providers for contracted repairs.
Because this is a door to door role, the selected candidate must live within 30 minutes of their bid headquarters or bid service area. The position requires regular interaction with internal teams, engineers, contractors, and members of the public. Strong communication skills and a commitment to exceptional customer service are essential. While much of the work is performed independently, the ability to collaborate effectively with crews is equally important.
Work is dispatched through smartphones and laptops, and Trouble men are expected to maintain accurate status updates, submit photos, and document key information as part of field operations. As a first responder, the Trouble man is often the initial PSE representative on-site during emergencies-such as vehicle collisions involving utility infrastructure or other hazardous situations. In these moments, you are expected to lead with safety, ensuring the protection of yourself, your peers, and the community.
Safety is the number one priority for Puget Sound Energy. This position requires participation in safety and tail gate meetings, performing safety inspections, identification and reporting of safety incidents and unsafe conditions, obtaining and maintaining required licenses and certifications and participation in emergency response drills.
All PSE employees must demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
This job is under federal regulation by the Department of Transportation (Use the "Apply for this Job" box below). is subject to pre-employment and random drug screenings that include screening for the presence of marijuana and marijuana metabolites.
Job Responsibilities- Safely respond to emergency incidents, isolate and secure all electrical hazards
- Safely install and repair services, secondaries and primaries
- Maintain equipment at primary and secondary voltages
- Install, remove and read meters
- Refuse and troubleshoot transformers and replace line and transformer fuses
- Patrol lines; operate line sectionalizing switches
- Take load and voltage readings on transformers, circuits, and respond to "out of service" calls, and restore service
- Locate, switch, and safely clear all electrical hazards in distribution systems and report conditions requiring work of line crews
- Take switching orders for line clearances
- Patrol and switch on transmission systems in planned and trouble events
- Participate in meetings and problem solving groups with coworkers and management
- Achieve and maintain proficiency in current and new technologies
- Direct duties of others as assigned
- Train others in department specific to safety, operations, maintenance, and repair procedures
- Perform incidental duties as required
- Applicant must be a qualified journeyman lineman from an accredited union or college apprenticeshipprogram with five (5) or more years' experience as a Journeyman Lineman.
- Applicant should have experience/background working…
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