Program Specialist Vet Tap

Mental Health America Dutchess County is an equal opportunity employer. Come join our dedicated team helping individuals and families with all aspects of mental wellness. To apply for this position, please click on the apply button below.

The HERO/Vet-Tap Program Specialist will act as the assistant to the HERO/Vet-Tap Program Managers and be trained in all aspects of the programs. Responsibilities of this position include but are not limited to the following:

General Program Duties:

• Perform intakes, collect required forms, manage hardcopy, and electronic client records.
• Develop individual service plans for each client in conjunction with the Program manager.
• Assist with surveys, process registrations, provide appropriate referrals
• Support:
  Provide safe and non-judgmental environment for members to share their concerns and experiences; provide families/caregivers with information on the program
• Program development:
  Assist in designing appropriate support and socialization activities; in collaboration with the Program Manager, establish, recruit for, and facilitate support groups; recruit volunteers/mentors and clients for program, and other activities as needed
• Regular coordination with Program Manager; assist with educational programs and training
• Program Compliance:
  Provide services within program guidelines, seek guidance from Director of Veterans;
  Programs if unclear.

Advocacy, Support, and I&R:

• Meet with veterans individually and/or with families to provide support and advocacy as needed; discuss findings and impressions with supervisor; present and explain program to individual and/or family; secure required documentation; address concerns and questions; manage expectations
• Provide service in-home or out-of-home on days and times specified, in accordance with agreements made; consult with supervisor about issues involving possible interventions or uncertainty; provide appropriate referrals.
• Collaborate with Program Manager in setting up quarterly recreation/socialization activities for veterans, their families, and other stakeholders (advisory board, staff, etc.)

Other Duties:

• Reporting:
  Maintain and keep current individual client records as required; maintain record of client interactions and service delivery. Complete monthly, quarterly, annual program reports with the Program manager. Attend training and/or supervision meetings as required
• Contribution:
  Actively participate in cooperative efforts of the Veterans Department; participate in activities that contribute to the overall welfare of the agency; undertake other duties as assigned by the Director of Veterans Programs.
• Facilitate the referral and hand off process from the HERO and/or Vet-Tap programs to the Vet2
  
  Vet program for continuing support