Assistant Service Technician

Full time seasonal position requiring weekdays, weekends and some holidays.

• Responsible for completing all service work assigned and provides focused customer service.
• Completes the assigned work schedule on a daily basis in the most efficient and effective way, that reinforces focused customer service.
• Communicates on a timely basis to the Customer Service Secretary if scheduled service call requires more time than allocated.
• Responsible for communicating with our customers in a professional manner at all times.
• Responsible for maintaining and organizing truck with necessary tools, parts, supplies and maintenance equipment to eliminate unnecessary down time and to complete the scheduled service/emergency calls.
• Maintains and cleans all service vehicles to meet customer’s and management’s expectations.
• Ensures that prior to the start of the day, all required tools, parts, maintenance equipment, and chemicals are on the service vehicle.
• Returns all tools, chemicals, parts, and paperwork at the end of each service day.
• Submits an order requisition through the Purchasing Department for all parts and products that need to be special-ordered.
• Responsible for maintaining proper paperwork, permits, vehicle logs, and safety equipment.
• Maintains and follows all Haz Mat, DOT, MSDS, NSPI, and OSHA guidelines for the safe transportation and handling of pool and/or spa chemicals.
• Responsible for adhering to all Royal Pools and Spas, Inc.’s policies and handling procedures for the application of pool and spa chemicals, installations and repair work.
• Responsible for continuing training and development in all aspects of pool and spa repair and maintenance.
• Attends and completes periodic training seminars and industry courses as made available by management.
• Expands product knowledge and service techniques by reading and studying industry journals and books.
• Responsible for general maintenance and clean-up as delegated by management.
• Adheres to dress requirements as assigned by management.

Must have a valid Driver’s license.

Candidate should have mechanical ability – Plumbing or electrical knowledge a plus. Must be able to lift and/or move up to 75 pounds.