Residential Program Manager

When you work for Gateway Hudson Valley
, you make a difference in people's lives.

Our Vision:
To be a leader in supporting individuals as they strive to achieve a hopeful, satisfying, active, and contributing life.

Rate of pay commensurate with years of experience in position at GHV.

We offer Medical, Dental, Life Insurance, 403(b) Retirement, Holidays, and generous PTO.

The Residential Manager is a member of the Residential Management Team. The Residential Manager uses discretion and independent judgement to oversee and manage the operations of the assigned residential program. The Residential Manager is responsible for staff supervision, ensuring the safe and therapeutic care of the residents, and ensuring the effective delivery of habilitative services in accordance with Gateway's goals and certifying regulations including OMH/HUD.

• Responsible for oversight of the implementation of individualized service plans for each resident. Responsible for ensuring the quality of services delivered. Lead monthly house meetings with residents to receive feedback on the quality of care received. Develop and implement program improvements to ensure continuous quality of care. Act as an essential member of the comprehensive Support Team planning process.
• Responsible for management of medication administration. Ensure that all medication is properly administered and documented for each resident and that all scripts are up to date. Responsible for ensuring all staff are properly trained on agency policy and procedure for medication administration.
• Responsible for ensuring the provisions of care are directly related to the individualized plan of nursing services for residents that require nursing care. Coordinate with the Manager of Health & Nursing Services to ensure continuity of care for all residents.
• Uses independent judgment and discretion for hiring of program staff vacancies. Conduct interviews and notify Human Resources of chosen candidate. Responsible for training of new hires on all agency, department, and program policies and procedures.
• Directs the work of program staff and delegates tasks as appropriate.
• Responsible for the management of the staffing patterns. Maintain the program schedule and ensure staff coverage per agency, program, and applicable regulatory guidelines. Responsible for coverage of shifts as needed.
• Responsible for the training, development, and orientation of staff. Provide enhanced training to staff regarding specialized populations to ensure effective delivery of individual care.
• Complete probationary and annual evaluations for all assigned staff. Notify Human Resources and Director of Residential Services of employee relations issues. Coach and counsel staff on performance issues and provide disciplinary notice as appropriate.
• Lead monthly staff meetings to ensure continuity of care of residents. Receive feedback from staff and develop and implement program changes to ensure highest quality of care.
• Responsible for ensuring all staff are up to date on all required trainings and certifications including Regulatory Training, CPR, and possibly Medication Administration (AMAP) as needed. Maintain a list of staff trainings and schedule staff for renewals. Inform Director and Human Resources of staff that are not in training compliance.
• Acts as an essential member of the intake and discharge process with the Movement & Benefits Coordinator. Conduct screenings of potential residents to evaluate needs and fit for the residential program and collaborate with the residential management team for individual selection into the program. Coordinate with potential residents and family members for trial visits and tours of the residence.
• Responsible for oversight of all food and household supply orders to ensure all resident needs are met. Develop and implement controls to ensure quality and efficiency of food procurement, storage, preparation, and serving in accordance with resident individual needs.
• Responsible for maintenance of assigned program budget and monthly billing to ensure quality of services delivered and program financial solvency. Review and…