Health Benefit Rep

Health Benefit Representative (H ) at Fidelis Care sells products and services by first identifying membership growth opportunities in an assigned territory and then meeting or exceeding production goals. The position is 100% community field‑based travel, located in Sullivan County, NY.

The H  fully and thoroughly understands and is able to effectively explain, communicate, recommend and enroll individuals into the best product for their unique needs. In-depth knowledge of all Fidelis Care products, including "metal" products offered through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP.

• The H  interacts directly with individuals, first conducting a needs‑based analysis to better understand and recommend the best product for their unique needs. They educate individuals on healthy lifestyles, preventive care services and assist them through each step of the application and enrollment process.
• This position may represent Fidelis Care at various community events, marketing sites, and in an individual’s home. By virtue of understanding and serving the individual’s needs, they generate referrals from the individuals they have assisted for other individuals that may benefit from one of Fidelis Care’s products.
• The successful H  also builds and establishes relationships within the community in order to find new opportunities and sites in their assigned territory. The H  may routinely deliver presentations in order to educate and promote Fidelis Care products. This includes presentations to individuals, groups, providers, community based organizations and local businesses leaders.
• The H  thoroughly and completely understands and regularly uses the Sales Force CRM as an activity tracking and lead/referral tracking tool, to manage appointments and follow up, manage their calendar and report on activity to their management. They also are fluent and can articulate the QCMI program, are knowledgeable of the provider networks in their territory and have a working knowledge of Fidelis Care’s care management approach.

• High School diploma or GED, required.
• 2 to 5 years prior experience in managed care, sales, customer service or related experience, preferred.
• Basic computer skills.
• Driver’s License required.
• Sales experience (highly preferred).
• Enrollment Counselor experience (highly preferred).
• Health Navigator experience (highly preferred).
• Bilingual – English/Spanish (highly preferred).
• Must reside in the state of NY (within 30 miles from supporting location).
• Work schedule Monday – Friday with occasional evenings and weekends as needed.

$22.79 - $38.84 per hour

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Total compensation may include additional forms of incentives and may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.