Scheduling Coordinator - Cardio Thoracic Surgeons - Poughkeepsie, NY

Scheduling Coordinator - Cardio Thoracic Surgeons - Poughkeepsie, NY

Full Time 8:00am - 4:30pm Monday - Friday.

Summary
The Scheduling Coordinator provides scheduling support for physicians, advanced practice providers, and diagnostic imaging appointments. This highly organized, detail-oriented and resourceful individual is responsible for scheduling all pre-procedure, procedure, and post-procedure appointments in the clinic and hospital setting, including completing full registration, collecting co-pays, checking eligibility, completing check-in/out processes, answering incoming calls and voicemails, scanning paperwork, rescheduling cancellations and no-show appointments, monitoring scheduling pools, referrals, and queues.

The individual must demonstrate a highly professional, compassionate, and positive attitude at all times, and participate as a dynamic member of the office, identifying and suggesting opportunities for improvement.

Responsibilities

• Schedule inpatient and outpatient diagnostic imaging and cardiac specific appointments; perform prior authorizations to ensure authorizations are obtained before appointments.
• Schedule all clinic patients, obtain all records, and confirm completion of the chart before the patient’s clinic appointment.
• Coordinate retrieval of outside imaging or records needed for clinic patients.
• Facilitate the flow of the clinic, readily available to make phone calls, schedule last minute needed tests, and help providers with whatever needs they may have.
• Support the design and implementation of solutions to identified trends or problem areas.
• Collaborate with other departments to streamline patients’ pre-procedures schedule to optimize the patient experience.
• Ensure medical records are compliant with HIPAA regulations, Federal/State regulations regarding confidentiality of Protected Health Information, and corporate compliance standards.
• Complete booking sheets for necessary outpatient procedures and use faxes/emails/scans to the cardiac catheterization lab.
• Reconcile incoming correspondence and medical records with chart; scan all correspondence and medical records, in accordance with NHMP workflow and office protocols, using appropriate naming conventions.
• Comply with all Nuvance Health, HVCP and affiliate policies and ensure compliance with all applicable law and regulation.
• Maintain contemporary professional knowledge and education.
• Maintain and model Nuvance Health Values.
• Demonstrate regular, reliable and predictable attendance.
• Perform other duties as required.

Other Information
Excellent communication skills, attention to detail, and ability to work with minimal supervision.

Working Conditions

Manual:
Little or no manual skills/motor coordination & finger dexterity
Occupational:
Little or no potential for occupational risk
Physical Effort:
Sedentary/light effort, may exert up to 10 lbs. force
Physical Environment:
Generally pleasant working conditions

Company:
Nuvance Health Med Practice PC
Org Unit: 1404
Department:
Cardio-Thoracic Surgeons
Exempt:
No
Salary Range: $18.13 - $34.50 Hourly