Scheduling Coordinator - Cardio Thoracic Surgeons - Poughkeepsie, NY

Title:
Scheduling Coordinator - Cardio Thoracic Surgeons - Poughkeepsie, NY Full Time 8:00am - 4:30pm Monday - Friday.

Summary:

The Scheduling Coordinator provides scheduling support for physicians, advanced practice providers, and diagnostic imaging appointments. This highly organized, detailed-oriented and resourceful individual is responsible for scheduling all pre-procedure, procedure and post-procedure appointments in the clinic and hospital setting, including but not limited to; completing full registration, collect co-pays, check eligibility, complete the check-in/out process, answering incoming calls and voice mail, scanning paperwork as assigned, checking and rescheduling cancellations and no-show appointments, monitoring and completing scheduling pools, referrals, and queues.

This individual must demonstrate a highly professional, compassionate and positive attitude at all times. They participate as a dynamic member of this office, identifying and suggesting opportunities for improvement.

• Schedules inpatient and outpatient diagnostic imaging and cardiac specific appointments. Performs prior authorizations to ensure authorizations are obtained prior to appointments.
• Schedules all clinic patients, obtains all records and confirms completion of the chart prior to the patient’s clinic appointment.
• Coordinates the retrieval of outside imaging and/or records that are needed for clinic patients.
• Facilitates the flow of the clinic, readily available to make phone calls, schedules a last minute needed test and available to help providers in clinic with whatever needs they may have.
• Supports in the design and implementation of solutions to identified trends or problem areas.
• Collaborates with other departments to streamline patient’s pre-procedures schedule to optimize the patient experience.
• Ensures medical records are compliant with HIPPA regulations, Federal /State regulations regarding confidentiality of Protected Health Information, and corporate compliance standards.
• Completes the booking sheets for necessary outpatient procedures and faxes/emails/scans to the cardiac catherization lab.
• Reconciles incoming correspondence and medical records with chart; scans all correspondence and medical records (including imaging, procedure, consultation, hospital discharge, etc.) in accordance with NHMP workflow and office protocols utilizing the appropriate naming convention, which supports consistent and organized patient records.
• Complies with all Nuvance Health, HVCP and affiliate policies and ensures compliance with all applicable law and regulation.
• Maintains contemporary professional knowledge and education.
• Maintains and Models Nuvance Health Values.
• Demonstrates regular, reliable and predictable attendance.
• Performs other duties as required.

Excellent communication skills, attention to detail, and ability to work with minimal supervision.

Manual:
Little or no manual skills/motor coord & finger dexterity

Occupational:
Little or no potential for occupational risk

Physical Effort:
Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment:
Generally pleasant working conditions

Company:
Nuvance Health Med Practice PC

Org Unit: 1404

Department:
Cardio-Thoracic Surgeons

Exempt:
No

Salary Range: $18.13 - $34.50 Hourly