Payment Operations Representative

Overview

Hudson Valley Credit Union is currently recruiting for the position of Payment Operations Representative I. Primary Function:
Support endtoend electronic payment processing by operating ACH, wire, check, and related payment systems with a focus on accuracy, timeliness, and exception resolution. Provide responsive service to internal teams and members while coordinating with third party partners to resolve issues efficiently.

• Execute daily ACH processing, including file validation, transmission, and system report review to ensure accuracy and timeliness.
• Perform routine ACH activities such as returns, reversals, death notices, and reclamations in accordance with established procedures.
• Process incoming and outgoing wire transactions by following documented controls and regulatory requirements.
• Complete exception processing for share draft and ACH postings, payroll items, and stop payments using approved internal and third party systems.
• Prepare and distribute standard member notifications and maintain accurate records, logs, and reports to support compliance and audits.
• Provide timely, courteous support to internal teams and members by resolving routine inquiries and escalating issues as appropriate.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU's guiding principles to all activities and responsibilities. This includes the Credit Union's Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union's initiatives by demonstrating teamwork and professionalism.
• Responsible for regular and predictable attendance including punctuality.

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
• AAP Accreditation preferred
• Minimum 1 Year Work history Credit Union or financial institution required
• Payment Operations experience preferred

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!

• Base & Variable Pay Structures
• Paid Personal, Holiday & Volunteer Time Off
• Professional Development & Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental & Vision Coverage
• 401(k) With Employer Match & Non-Elective Employer Contribution
• Life, Short-term & Long-term Disability Insurance
• Discounted Loan Rates & Fees

Hudson Valley Federal Credit is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.