Early Childhood Business Services Coordinator

The Early Childhood Business Services Coordinator provides training, coaching, and technical assistance to all modalities of child care providers to strengthen business operations, regulatory compliance, and long-term sustainability.

This position serves as both the agency’s designated Business Specialist and Business Navigator. In addition, this role leads the implementation and management of the Empire State Family Child Care Collaboration (ESFCCC), a New York State initiative embedded within the agency’s Child Care Resource & Referral (CCRR) contract. The Coordinator ensures successful execution of ESFCCC goals to strengthen shared services, peer networks, and business sustainability for family child care providers.

This position supports early childhood educators as both a high-quality service for families and a critical component of regional economic development.

• Provide one-on-one coaching and group training on financial management, enrollment strategies, recordkeeping, and sustainable business practices.
• Deliver targeted professional development and assessment services to providers in enforcement status, grant-funded programs, or otherwise identified by OCFS as needing enhanced support.
• Conduct business health assessments and support stabilization planning aligned with state contract requirements.

• Lead the coordination and implementation of ESFCCC deliverables as outlined in the CCRR contract.
• Recruit, engage, and support family child care providers participating in the statewide collaboration.
• Facilitate peer learning, shared services exploration, and network-building opportunities.
• Assist providers with Child Care Management Software (CCMS), audit preparation, and corrective action planning.
• Develop systems to track participation, outcomes, and sustainability benchmarks.
• Coordinate reporting and documentation to ensure compliance with state contract expectations.

• Serve as the primary contact for Business Navigator initiatives.
• Participate in required monthly meetings (Community of Practice, status updates, and technical assistance sessions).
• Conduct outreach to employers and community partners using the Business Navigator Digital Toolkit.
• Identify local Child Care Champions and engage regional coalitions.
• Track and report outreach and project outcomes.

• Deliver professional development using adult learning principles.
• Maintain accurate documentation of services, provider progress, ESFCCC participation, and outreach metrics.
• Contribute to contract reporting, performance tracking, and continuous quality improvement efforts.

• Bachelor’s degree in Business, Early Childhood Education, Public Administration, or related field (or equivalent experience).
• Minimum of 3 years’ experience in child care program management, business operations, compliance, or technical assistance.
• Experience implementing state-funded initiatives or managing contract deliverables preferred.
• Strong understanding of budgeting, financial systems, and data tracking.
• Experience facilitating trainings or coaching adult learners.
• Strong communication, organizational, and project management skills.