Store Manager - Philadelphia Outlets - Ful-Time

Overview

Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, The Ordinary and NIOD, BALMAIN Beauty.

We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.

This role acts as the Chief Executive Officer of the store, with accountability to create and execute an agile business plan.

Key responsibilities include:

• Recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
• Lead and develop a high-performing team of Sales Associates; drive sales, customer service, and store operations targets.
• Plan and execute business activities that align with brand standards and company goals.
• Coordinate with cross-functional teams to ensure optimal store performance and customer experience.

• Proven retail management/assistant retail management experience, preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience in business planning including setting sales and customer service targets, sales analysis and staff scheduling.
• Retail operations experience including inventory management, facilities management and cash reconciliation.
• Proven track record of leading a team to achieve sales and customer service targets.
• Experience creating and executing in-store events.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment.
• Experience with retail point-of-sale software.
• Proficiency in Microsoft Office.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

The anticipated base salary range for this position is $51,100.00 to $94,900.00
. Exact salary depends on experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program with potential for over achievement based on performance and company results.

Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and other benefits.

It is the Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. For assistance with applications or interviews, please contact USAppl

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.