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Technical Support HelpDesk/Support

Onsite Customer Support Lead - End-to-End Troubleshooter

Job in Pottstown, Montgomery County, Pennsylvania, 19465, USA
Listing for: Trident E&P, LLC
Full Time position
Listed on 2026-01-15
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology support company is seeking a Customer Support Specialist in Pottstown, PA. The role requires 2+ years of experience in phone-based customer service. Responsibilities include managing customer inquiries, troubleshooting multi-function device (MFD) issues, and coordinating support efforts. Strong communication and analytical skills are essential. The position offers a fully onsite, full-time schedule with competitive benefits including health insurance and 401(k) matching.
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