Scheduling Specialist- Operating Room

Overview

Job Summary The Scheduling Specialist is responsible for arranging surgical procedures, post operative appointments and therapy services, according to protocol, to meet the needs and availability of the patient, the physician and available OR time. They review patients' demographic information, insurance and medical history, ensuring accuracy. They coordinate and communicate changes to the existing schedule with appropriate departments/staff and make adjustments to maximize utilization of the physician's available OR time.

Duties include scanning documents into EMR, maintaining a surgery spreadsheet, reviewing preoperative and postoperative instructions, sending telephone encounters, and communicating with the Authorization Specialist to obtain prior authorizations for procedures. Ensures the operating room has necessary paperwork and special equipment for surgery if requested by the physician.

• Arrange surgical procedures, post-op appointments and therapy services according to protocol.
• Review demographic information, insurance, and medical history for accuracy.
• Coordinate and communicate schedule changes with appropriate departments/staff; adjust to maximize OR time utilization.
• Scan documents into EMR and maintain the surgery spreadsheet.
• Review preoperative and postoperative instructions; manage telephone encounters.
• Communicate with the Authorization Specialist to obtain prior authorizations for procedures.
• Ensure the operating room has necessary paperwork and equipment as requested by the physician.

• Education Requirements: High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• Experience: Relevant Experience
• Required Skills: Collaborative Skills;
  Computer skills to include use and navigation;
  Customer service skills;
  Detail oriented;
  Epic proficiency;
  Excellent communications and interpersonal skills;
  General clerical skills;
  Good reasoning;
  Keyboarding;
  Listening;
  Medical terminology;
  Microsoft Office applications;
  Multitasking;
  Organizational skills;
  Problem solving;
  Service orientation;
  Strong team player

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more

Pottstown Hospital is a 213-bed facility with a full range of health services, including inpatient and outpatient, medical and surgical, and diagnostic and emergency care. Tower Health serves communities across multiple counties in Pennsylvania and includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Tower Health offers programs including residency and fellowship programs and various health services across its network.