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HelpDesk/Support Technical Support

Senior Helpdesk Engineer: Lead IT Support & Troubleshooting

Job in Potters Bar, Hertfordshire, EN6, England, UK
Listing for: JSM CONSTRUCTION LIMITED
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A construction company seeks a Senior Helpdesk Engineer to manage IT helpdesk operations ensuring high-quality support to internal users. The role emphasizes advanced troubleshooting, incident management, and process improvement, requiring proven experience in IT support and excellent problem-solving skills. The successful candidate will provide training, create documentation, and promote IT best practices. This position offers a competitive salary with opportunities for professional growth and a supportive working environment.
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Position Requirements
10+ Years work experience
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