Senior Application Operations Engineer

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 22,000 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate‑responsible growth that meets the needs of communities, industry, and the planet.

The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.

We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract until 2039

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We are seeking a highly capable Senior Application Operations Engineer to manage, maintain and improve the Brightly Confirm (RMMS) application. This role ensures stability, integrity and performance across maintenance and asset management workflows and supports CPS and National Highways requirement

• s.System Administratio
  n:
  Manage the Confirm (Routine Maintenance Managemen
  t) Manage the Confirm (Routine Maintenance Management) system, ensuring it operates efficiently, remains stable, and is regularly updated to meet operational and compliance requirement
• s.User Support & Trainin
  g:
  Provide technical support, coaching and structured training to system users—including maintenance teams, planners, data analysts and management—to build capability and improve adoptio
• n.Data Managemen
  t:
  Ensure data integrity, accuracy and compliance across assets, inspections, work orders and delivered maintenance activities, maintaining high‑quality datasets that support operational decision‑makin
• g.Configuration & Customizatio
  n:
  Tailor system settings, workflows, forms, templates and reporting structures so that Confirm aligns with CPS operational processes and National Highways requirement
• s.Process Improve men
  t:
  Identify, recommend and implement system, workflow and data enhancements that increase efficiency in maintenance planning, work scheduling and asset lifecycle managemen
• t.Stakeholder Engagemen
  t:
  Work collaboratively with internal teams, contractors, National Highways and the Brightly vendor to ensure system alignment with strategic objectives and contractual obligation
• s.Application Support & Release Managemen
  t:
  Maintain and support the Confirm RMMS application, including troubleshooting, issue resolution, patching, and coordinated release managemen
• t.User & Security Administratio
  n:
  Manage user roles, permissions, authentication controls and auditability to ensure compliant and secure access managemen
• t.Systems Integration Managemen
  t:
  Manage integrations with GIS, BI platforms and mobility solutions, ensuring smooth data flow, reliability and operational continuit
• y.Continuous Improvement Leadershi
  p:
  Drive continuous improvement in how Confirm is used across CPS, championing digital optimisation, improved data quality and enhanced workflow efficienc

• ons Experience as System Administrator or Application Operations Engine
• er.
  
  Ability to learn RMMS/Confirm quickly via traini
• ng.
  
  Understanding of highways maintenance and asset manageme
• nt.
  
  SQL proficiency and system configuration skil
• ls.
  
  Experience with GIS, APIs, integratio
• ns.
  
  Strong problem‑solving and communication skil
• ls.
  
  Knowledge of IT security and data protecti
• lls Highways or infrastructure…