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Document Controller​/Business Support Assistant

Job in Potters Bar, Hertfordshire, EN6, England, UK
Listing for: Egis Group
Full Time position
Listed on 2026-01-16
Job specializations:
  • Administrative/Clerical
    Data Entry
Job Description & How to Apply Below
Position: Document Controller / Business Support Assistant

Company Description

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years' experience and a team of 19,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people‑first company, strongly committed to sustainability and innovation.

In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges—delivering climate‑responsible growth that meets the needs of communities, industry, and the planet.

Job Description Role Purpose

Reporting to the Head of Performance and Operations, this dual‑purpose role is to deliver effective management of project documents and records ensuring they are compliant with all contractual, legal, and Integrated Management System (IMS) requirements. Additionally, the role provides essential business support to the wider team including administrative and general office management activities.

Accountabilities
  • Document Management - this role is critical in managing all project documentation to ensure compliance against contractual, legal and Integrated Management System (ISO 9001) requirements for auditing and operational purposes. Responsible for maintaining document registers, version control and the timely submission of documents to our client and other relevant stakeholders. Document logs including performance reports for certain workflows including Technical Queries and the Schedule of Submissions will be required.
  • Quality Assurance - Ensure documents comply with legal, contractual and quality management standards for auditing purposes. Legal requirements include data protection.
  • Audits - Provide support during certified management system surveillance and recertification audits including PAS 99, ISO 44001, ISO 55001, ISO 27001 and PAS 2080.
  • Workflow Management - Ensure all submissions follow the correct process and contractual workflow including formal correspondence, review procedure submissions for design and non‑design submissions, technical queries and waivers. Manage and update the Schedule of Submissions.
  • Data Security, Records Management and Archiving - ensure electronic documents are stored securely in the EDRMS and access is restricted for confidential files. Ensure retention periods comply with contractual requirements of Schedule 15. Manage on and off‑site storage of all archived documents.
  • Business Support - provide support to the wider team including packaging and formatting documents for submissions, maintaining meeting room diaries and ensuring rooms are ready for use. The role will also involve from time to time supporting the work of the CEO's executive assistant during periods of absence or during high volumes of work activity.
Qualifications

The following qualities / experience are required:

  • Experience working on large complex construction projects or similar.
  • PFI experience advantageous but not essential.
  • Excellent document management skills including experience of using different industry standard and/or bespoke document management software packages including Business Collaborator or other similar packages.
  • Knowledge of administration of Quality Management Systems.
  • Knowledge of administration of IT security policy.
  • Proficient use of MS office including Word, Excel and PowerPoint.
  • Attention to detail including being highly diligent, organized, proactive and able to work on own initiative.
  • Excellent team working skills, ability to build effective relationships at all levels.
  • Good interpersonal and communication skills.
  • Determination to see tasks through to completion, with excellent planning and organisational skills.
Behavioural Competencies
  • Results Driven: Demonstrates a passion and excitement for their work. Tackle problems head‑on including timely escalation of…
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