Certified Medical Assistant

Heritage Health is seeking a full‑time (1.0 FTE) Certified Medical Assistant to join our team in Post Falls, Idaho. We prioritize work‑life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.

A $3,000 sign‑on bonus is available to new team members as part of this opportunity.

• Purpose‑Driven Work:
  Be part of an organization dedicated to enhancing lives and building healthier communities.
• Supportive Culture:
  Experience a fun, collaborative, and encouraging team environment where your contributions are valued.
• Work‑Life Balance:
  Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.
• Growth &
  
  Collaboration:
  
  Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.
• Competitive Compensation:
  Receive a strong pay package and exceptional benefits that support your well‑being and future.

• Comprehensive Health Coverage: 100% employer‑paid medical, dental, and vision insurance for full‑time employees.
• Flexible Paid Time Off (PTO): 200 hours (25 days) of all‑in‑one PTO in your first year, with the option to cash out extra time off.
• Extended Illness Bank (EIB):
  Additional paid time for serious illness or hospitalization.
• Retirement Savings: 403(b) plan with automatic enrollment and a competitive employer match (100% of the first 3% and 50% of the next 2%).
• Life & Disability Insurance:
  Employer‑paid life and long‑term disability coverage.
• Employee Assistance Program (EAP):
  Free, confidential counseling and wellness resources for you and your household.
• Additional Perks:
  Student loan repayment program, Life Flight membership, and a dedicated benefits advocate team.

• Completion of a nationally accredited Medical Assistant program or equivalent work experience and certification as a Registered Medical Assistant.
• Certification from a nationally recognized organization (AAMA, NHA, NCCT, or AMT) or obtain within 6 months of hire. Minimum of one year of prior outpatient medical assistant experience preferred.
• BLS or ACLS certification or obtain within 90 days of hire.
• Valid driver’s license and reliable transportation.

• Assist with supply ordering and tracking.
• Manage MA box work for productivity.
• Timely rooming of patients and performing vital signs, family history, medication consolidation, PHQ’s, barriers today, immunization consolidation, history of present illness, and review of systems.
• Complete in‑office standing orders including A1C’s, immunizations, retinal testing, DM foot exams, visual acuities, hearing test, and drug screens.
• Prep exam room and patient for procedures such as minor surgery, physicals, female exams, etc.
• Review quality measures and prepare for completion, if applicable.
• Clean examination rooms after each visit and at the end of each day.
• Restock exam rooms weekly and as needed.
• Call patients with lab and/or test results after provider has reviewed results and written recommendations.
• Return all patient phone calls promptly. Same‑day call‑backs are preferred. All calls must be returned within 72 hours. Urgent calls should immediately be brought to the provider’s attention.
• Document critical lab values/test results when received via telephone and immediately bring results and chart to provider.
• All PT/INR results should be brought with chart to the provider on the day in which results are received.
• Sample meds to be checked weekly for expiration dates and log completed.
• Complete documentation related to childhood vaccinations and log injection lot #, expiration date, and site.
• Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team.
• All documentation must be initialed, signed and dated.
• May be required to support other departments and HH locations as needed.
• Regular and predictable attendance is an essential function of this position.
• Other job‑related duties as assigned.

• Successful completion of a nationally accredited…