Authorization & Verification Specialist; On-Site - Billing

AUTHORIZATION & VERIFICATION SPECIALIST (ON-SITE) - BILLING

Northwest Specialty Hospital is seeking a detail oriented; customer service focused Authorization & Verification Specialist to join our team! The Authorization & Verification Specialist is responsible for assuring that surgical cases are scheduled and verifying patient insurance. This position is responsible for assuring that clerical duties are accurately performed in completion of, but not limited to, the following areas:

• Calling all primary and secondary insurance for verification of benefits for deductibles
• In and out of network benefits including copays
• Notifying front desk and necessary staff members of non-reimbursable benefits
• Telephone backup and transferring of all calls
• Smooth transitioning of patients through the services they require
• Ensure that copies of appropriate documentation are obtained to facilitate the billing and collections process
• Ensure that co-payments and payments on patients accounts are taken, accounted for and processed accurately
• Backup for completing a daily log of patient payments collected as needed
• Ensure that all information entered into the automated admitting/registration system is accurate and complete
• Prepare preregistration packets for all patients
• Update medical records for return patients as needed
• Help with closing procedures
• Works under stress and is able to work under pressure and in situations that demand patience, tact, stamina and endurance

• High school diploma is required; bachelor’s degree in related field is preferred
• Must be able to achieve CPR certification within 60 days of employment
• Ability to relate and work effectively with others
• Demonstrated skills in verbal, written English, and public speaking ability
• Willingness to participate in goal-setting and educational activities for own professional advancement and that of others
• Demonstrated computer skills in utilizing word processing, integrated databases, and other computer functions
• Previous experience with healthcare scheduling and insurance knowledge is required

Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients.

Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties.

Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. Northwest Specialty Hospital has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years! Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. We continue to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package!

• Company-sponsored events such as sporting events, BBQs, and holiday parties
• Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions)
• Tuition reimbursement
• Growth opportunities, ongoing education, training, leadership courses
• A generous 401K retirement plan
• A variety of discounts throughout the hospital and community are available to employees
• Wellness benefits offered to staff such as weight loss challenge, access to a dietitian, and discount gym memberships
• Culture that promotes and supports work/life balance
• Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.