Security Guard

GENERAL STATEMENT OF JOB

Under general supervision, this position enforces all state and city ordinances governing public parking, trespass, and security and any other laws/ordinances as granted by the Circuit Court within the jurisdiction of the City of Portsmouth. Reports to Security Guard II.

Greets and assists visitors, including providing basic information on City services and locations, directions, and general assistance; assists employees leaving during hours of darkness; provides security assistance during council meetings and confrontational situations and maintains order when necessary, using diplomacy and tact, to include making determinations on removing persons from the premises.

Provides security and general public assistance in assigned buildings and properties by monitoring access controls, alarm, and Closed‑Circuit TV systems; opens, locks, and secures buildings and properties at designated times; monitors other facility systems such as exterior and interior safety lighting and parking lot hazards; patrols buildings, parking lots and assigned properties; checks locks and investigates any unusual situations and notifies emergency personnel if necessary.

Develops cooperative working relationships with representatives of other local public safety departments; provides and coordinates aide to law enforcement agencies in accordance with departmental policy; prepares and reviews a variety of logs, correspondence, incident reports, procedures, and other written materials.

Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs. Work periods will include days, evenings, nights, weekends, and holidays; and will include inclement weather.

Knowledge of Job: Has a general knowledge of modern law enforcement practices and procedures, as well as having knowledge of local, State, and federal laws relative to civil and criminal processes and procedures. Has general knowledge of the locations of streets, roads, highways, and the geographic and socioeconomic characteristics of the city. Is skilled in the use of firearms and other law enforcement equipment.

Is able to exercise sound judgement in emergency and routine situations and to adopt quick, effective, and reasonable courses of action. Is able to apply interpretation of laws to specific situations. Is able to prepare clear and concise reports. The employee must maintain effective working relationships as necessitated by work assignments.

Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all co-workers and the general public.

Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."

Dependability: Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, city policy, standards, and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human, and conceptual areas.

Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time‑off requests.

Initiative and Enthusiasm: Maintains an enthusiastic, self‑reliant, and self‑starting approach to meeting job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment: Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures…