Retail Assistant Store Manager

Core Values

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – Continuously improve every day.
• BE REAL – Honest, transparent, genuine, trustworthy, and sincere.

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front end of store. The role helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include associate development, customer service, asset protection and store maintenance.

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
• Maintain the front end, entrance and exterior of the building.
• Assign daily tasks for all Associates and monitor productivity.
• Organize and maintain office areas.
• Support the Door to Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm tests; ensure all corrective actions are completed.
• Lead monthly safety meetings with store Associates and assess changes from the meetings.
• Ensure that all customer service standards meet company expectations.
• Complete price changes as necessary and required by the company.
• Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.
• Perform all Team Leader functions to open and close the store when needed.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign‑up and membership.
• Assist with hiring, recruiting, interviewing, selection, and onboarding to meet staffing needs.
• Complete any additional responsibilities and/or duties as assigned.

• High school diploma or equivalent required.
• 1–2 years supervisory experience in mid‑size to large retail or service‑oriented business.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Ability to read, write and speak English.
• Professional work environment management skills.
• Sound judgment and ability to preserve confidentiality.
• Accuracy and attention to detail.
• Organize and prioritize a variety of tasks and activities within strict time frames and deadlines.
• Knowledge of industry terms and processes.
• Effective communication and delegation skills.
• Outstanding interpersonal and listening skills.
• Positive attitude and ability to interact well with customers and Associates.

• Lift and carry up to 50 pounds.
• Push and pull up to 35 pounds.
• Stand for extended periods.
• Bend and twist frequently.
• Grip, reach, and pinch with arms and hands frequently.
• Squat, kneel, balance, and climb occasionally.
• See, hear, and speak regularly.
• Work in a constant state of alertness and safety.
• Operate a motor vehicle with a valid state‑issued license.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Sales and Business Development