Program Services Team Leader

Title: Program Services Team Leader
Reports To
:
Head Start Director
Supervises: Health/Nutrition Coordinator, Education Coordinator, Family & Community Engagement Coordinator, Early Childhood Coach, Behavior Specialist

• Ensure high-quality service delivery in accordance with the Head Start Performance Standards.
• Coordinate and monitor on-going training and professional development to support staff in fulfilling their roles and responsibilities.
• Establish and maintain ongoing collaborative relationships and partnerships with community organizations.
• Facilitate access to community services that are responsive to children’s and families’ needs, community needs, and resources.
• Participate in developing and updating the Community Needs Assessment, Program Goals, and Refunding Application.
• Assist in the development, implementation and monitoring of School Readiness Goals.
• Monitor program engagement with Department of Education unified preschool initiatives (i.e. Mixed Delivery, Preschool Development Grant, etc.).
• Serve on community committees and/or boards as delegated by Head Start Director.
• Assist in developing and monitoring Head Start budget for program services.
• Coordinate with Program Operations Team Leader to ensure that centers and classrooms remain in compliance with health and safety regulations.
• Assist in collecting and analyzing child and family outcome data.
• Track/Monitor in-kind donations and volunteer hours.
• Coordinate Interns and Volunteer Clearances.
• Assist in the interview, hiring, and orientation process for qualified staff.
• Provide support in Head Start Classrooms as needed.
• Provide support to the Child Care Subsidy program.
• Annually review and revise Job Description as needed and approved by the Head Start Director.
• Maintain CLASS Reliability and complete observations as needed.
• Ensure that child and family data and Personal Identifiable Information (PII) is kept confidential according to policies and procedures.
• Provide services to all eligible customers without regard to race, sex, color, religion, national origin, disability or sexual orientation.
• Other duties as assigned by the Head Start Director to ensure that high quality program services are carried out in accordance to HRCAP, local, state, and federal regulations.

Qualifications: Bachelor’s Degree in Early Childhood Education, Social Work, Health Administration or a related field. At least 5 years of supervisory experience and experience working with children. Experience with Microsoft 365, WORD, EXCEL, and POWERPOINT. Ability to manage database systems. Must pass Criminal Background Check and Child Protective Services registry. Must have and maintain a valid Driver’s License and satisfactory driving record.

Must be willing to travel locally and overnight.

Hampton Roads Community Action Program (HRCAP) offers a comprehensive benefits package for full-time employees, effective the first day of the month following your hire date. Benefits include:

·
Paid Time Off:

o 10 days of annual leave per year (accrued bi-weekly) for the first five years

o Sick leave accrued at 5 hours per pay period

o 1 paid day off annually for your birthday

o 11 paid holidays, including major federal holidays

·
Health & Wellness:

o Medical, dental, and vision insurance available for employees and dependents

o HRCAP covers 75% of health insurance premiums

o Coverage begins the first of the month after hire

o Pre-tax premium deductions via Section 125 Plan

·
Retirement:

o 403(b) retirement plan with a dollar-for-dollar match up to 3% after one year of service

Additional details are provided in the HRCAP Employee Handbook and Summary Plan Documents.