Cleaning Supervisor

Overview

Reports to:

Cleaning and Environmental Manager and Cleaning Lead.

Location:

Gunwharf Quays. Department:
Cleaning and Environmental.

Working hours:

6am to 6pm (4 days on 4 days off) = average 42 hours per week. Pay Rate: £14.84.

• Oversee and coordinate the cleaning team to ensure areas are maintained to high standards of cleanliness, hygiene, and safety.
• Manage daily operations, allocate tasks, monitor performance, and ensure compliance with health and safety regulations.
• Supervise and manage a team of cleaning staff, undertake daily inspections, and ensure staff are productive and safe.
• Shift-based work, including early mornings, evenings, or weekends as required.
• Maintain regular contact with the client and guests as required.
• Deal with issues efficiently and in a professional manner, referring to Site/Line Manager where appropriate.
• Organise work schedules, assign duties, and manage staff attendance.
• Provide training and guidance to new and existing team members; liaise with Manager for additional training.
• Ensure cleaning is delivered to the expected and agreed standards.
• Monitor and review cleaning staff performance; take appropriate action as needed.
• Advise Line Manager of potential disciplinary issues as and when they arise.
• Take ownership of health and safety for yourself and others at work; ensure compliance with company policies and health and safety regulations.
• Maintain records of cleaning activities and safety checks; maintain up-to-date training records.
• Monitor and manage cleaning supplies and equipment; ensure best use of resources.
• Act as the main point of contact between cleaning staff and Management; handle staff queries and escalate issues when necessary.
• Report hazards or maintenance issues immediately; report all machinery faults.
• Ensure that all cleaning tasks are carried out in accordance with the specification and task schedules.
• Ensure cleaning operatives work the correct hours and take correct breaks; distribute uniforms and monitor standards of cleanliness.
• Keep machinery, equipment and the cleaning cupboard in a clean and tidy state.
• Work on bank holidays if contracted to do so.

• Previous experience in a cleaning or supervisory role.
• Strong leadership and organizational skills.
• Knowledge of cleaning techniques, chemicals, and equipment.
• Understanding of health and safety standards.
• Good communication and problem-solving abilities.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and take initiative.
• Strong communication skills and attention to detail.