Enterprise Archive Support Specialist

Job Description - Enterprise Archive Support Specialist )

Job Title: Enterprise Archive Support Specialist

Location: Preston - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role

Salary: £50,000+ depending on skills and experience

What you’ll be doing:

• Managing internal and external suppliers to achieve agreed service levels and quality standards. Demonstrating advanced problem-solving capability, working with developers to perform problem management , incident management in relation to SOLIX Enterprise Archiving related issues
• Monitor and maintain SOLIX Enterprise Archiving service activities, including general administration, performing application maintenance and product faults
• Provides technical leadership and support, industry best practice and deliver value on the SOLIX Enterprise Archiving products. There is also some focus on developing and promoting new, key functionality in the product for expanded use across BAE Systems
• Supporting the architects & development teams with future SOLIX Enterprise Archiving deliverables ensuring seamless product transition into service.
• To pass on and document critical skills relating to the use of SOLIX Enterprise Archiving for other department staff and to enhance the full spectrum of internal developers’ skill range
• Working closely with other key enablers (IM&T) and standard setters (Shared Services D&A Architecture team) to adhere to the BAE Systems relevant IT Policy, Operational and Governance framework
• To monitor the infrastructure and maintain the Service provided by Shared Services Data & Analytics with regards to all elements relating to SOLIX Enterprise Archiving
• Represent and own actions from internal department projects and procedures in relation to the promotion and improvement of SOLIX Enterprise Archiving processes
• Leading on upgrades for SOLIX Enterprise Archiving products in line with BAE Systems requirements

Your skills and experiences:

• Experience of Solix Archiving and Linux OS Server administration
• Must be data driven and have experience & knowledge in relation to problem solving data related issues
• Experience with storage technologies such as SAN / NAS, object storage, tiered storage, WORM
• Experience in SQL DB basics, indexing, performance tuning, metadata management
• Experience in data lifecycle management : retention, disposition, legal hold
• Knowledge of archival standards such as ISO 14721 (OAIS), metadata standards
• Experience with supporting Cloud platforms such as AWS, Azure etc .
• Knowledge of architectural standards such as RESTful API, connectors to email, ECM, ERP or file systems
• Experience of working within an ITIL based service environment
• Exposure to the department’s chosen service products, Service Now and Atlassian JIRA, Confluence etc .
• Willing to mentor other team members

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The Data & Analytics (D&A) team:

The team are focused on the delivery, support and maintenance of the Enterprise Archive (Solix application) service across BAE Systems. As an Enterprise Archive Support Specialist, you will be responsible for delivering value to the customer base, providing technical support and adhering to industry best practise on all Archiving products used across the service.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .)

that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware…