Electronic Gaming Host

Join Us at Grosvenor Casinos

At Grosvenor Casinos, we don’t just offer a place to work – we offer a place to belong.

Our casinos sit at the heart of communities across the UK. They’re more than venues – they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. We’re on an exciting journey of growth – to become the UK’s most loved casinos.

• Hourly pay rate of £12.42
• Tips:
  Receive a share of uncapped tips
• Premium Pay Night Allowance:
  An additional £1 per hour after midnight
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge (based on full‑time contracts)
• Legal & General Pension Scheme:
  We contribute 3% to your pension.
• Life Insurance:
  Coverage provided for peace of mind
• Long Service Awards:
  Celebrate your career milestones with us
• Online learning:
  Access supplementary online courses to enhance your skills
• Uniform:
  We provide a free team uniform
• Retail Discount Scheme:
  Enjoy discounts and offers at selected retailers
• Employee Assistance Programme:
  Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

As an Electronic Gaming Host, you will be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to guests, making them feel valued and entertained.

You’ll create memorable experiences through thoughtful service and a friendly demeanor, infusing every moment with excitement and care, ensuring each guest’s visit exceeds expectations and encourages repeat visits.

• Greet and attend to guests on the electronic gaming floor.

• Foster a vibrant, engaging atmosphere that encourages guests to return.

• Provide exceptional customer service and support guests in using gaming equipment.

• Maintain a friendly and positive demeanour at all times.

• Understanding of the electronic gaming offer and willingness to learn more.
• Experience in a hospitality role.
• Positive attitude with strong customer service and social skills.
• Team player, ensuring high customer service standards.

• 16- or 24‑hour contract available with opportunity to increase hours.
• Previous experience desirable but not required; on‑job training provided.
• Work may include night shifts and weekends in a 24/7 casino environment.
• Must be 18 years or older and have legal right to work in the UK.

We’re committed to creating an inclusive workplace. If you need adjustments during your application or interview, let us know – we’re happy to help.