Technical Support Engineer

ABOUT ZENOBE

Our mission is to make clean power accessible. We are passionate about making a positive impact on communities and the environment where we work.

We’re designing, financing, building and operating the world’s most sophisticated battery systems to enable the take up of more renewable power, electrifying fleets for cleaner air, and providing clean, portable power including repurposed electric vehicle batteries. Our proprietary software and data analysis optimises operational performance for our customers to reduce emissions and costs.

Since we began in 2017, we’ve raised over £2.7 billion in debt and equity funding and transformed it into >1.2 GW of grid‑connected batteries live or under contract and c.3,400 electric vehicles supported. We have operations in the UK, Europe, Australia, New Zealand, and the US and Canada, with a global headquarters in London.

We’re the leading owner and operator of battery storage in the UK, supporting the National Grid with the uptake of renewable power. We also work with c.90 % of the UK’s major bus companies, powering 25 % of the UK e‑bus market. We’re also the number one owner and operator of e‑buses in Australia and New Zealand, and are quickly expanding into light commercial vehicles and trucks.

Our rapidly growing company is looking for highly talented and motivated people to join us.

Zenobe is looking for a skilled and driven engineer to join the Portable Power team. This role will be responsible for contributing to the execution of asset management processes, project installation and customer technical support. The engineer will become a product specialist in mobile BESS and temporary power and apply this knowledge to support projects and customers across multiple industries such as construction, events, utilities and medical.

The role will be based at our Portsmouth facility but will involve regular travel to sites.

• Support Facility Operations
• Processing of BESS, spares and tools in line with ISO standards
• Maintenance and Fleet readiness
• Perform pre and post deployment inspections and testing
• Diagnose and coordinate repair of units
• Carry out scheduled maintenance
• Coordinate compliant BESS transport
• Fleet Technical Support
• Provide ad‑hoc technical support to projects including scheduled on‑call periods out of hours
• Troubleshoot systems remotely and on‑site to minimise downtime
• Support rapid mobilisation and demobilisation of equipment
• Installation, Commissioning and Decommissioning
• Support set up of mobile BESS at customer sites
• Verify electrical connections, earthing and safety
• Configure system parameters to suit application
• Oversee safe shutdown and return‑to‑fleet readiness
• Customer and Operations Support
• As part of wider team, act as technical liaison between customers, L1, BD and engineering
• Provide training and support during handover
• Assist with demonstrations and pilot projects
• Documentation and Process Improvement
• Complete service reports, fault logs and deployment records
• Support development of standard operating procedures
• Actively contribute to Zenobe's commitment to health and safety, wellbeing and sustainability by integrating these principles into daily responsibilities, ensuring a safe and supportive work environment, promoting both the physical and mental health of self and colleagues, and adopting sustainable and energy‑efficient practices to minimise environmental impact.

We realise that certain groups of people are less likely to apply for a role if they don’t meet 100 % of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable skills and experience. Above all, Zenobē is looking for collaborative, flexible, empathetic people who are interested in creating and promoting practical routes to a zero‑carbon world.

• An Electrical Engineer or hands on Electrician with site based experience
• 2–5 + years experience in temporary power, energy storage or field service
• BS7671 Certification
• Valid full UK driving licence
• Excellent organisational skills
• Strong interpersonal skills
• Good…