Campaign Manager, Customer Service​/HelpDesk

Salary £25,500, OTE £32,000

Are you skilled in building strong client relationships? Do you possess a good understanding of KPIs and thrive in an environment where achieving targets is the norm? If so, we have an exciting opportunity for you. We’re looking to appoint an ambitious and pro‑active Campaign Manager to our team. You will play a key role in client campaigns, making high‑quality calls, managing data and exceeding targets.

If you're a driven and results‑oriented individual who enjoys building relationships, we want to hear from you!

• Make high quality telemarketing calls on specific client campaigns.
• Perform basic campaign related admin.
• Build a good relationship with your clients.
• Consistently achieve and surpass KPI and renewal targets set by the business.
• Source and import data, produce samples where required. Working closely with colleagues/clients, you’re able to suggest appropriate new data profiles to target.
• Understand, monitor & take ownership of own KPI performance.
• Suggest opportunities internally to improve KPI and campaign performance.
• Quality of calls is generally high, you are able to identify which areas of your calls need developing and improving, seek support / guidance / training where required and make positive changes which improve your calls, your pitch and your results. You are also able to source call recordings to be sent to clients which paint a positive picture of your efforts and 4
  
  Marketing as a whole. Source and send call recordings.
• Draft call flow and email copy/sequence for internal review, prior to presenting to client. Once client has signed off copy/sequence, ensure all necessary email campaigns are scheduled. Regularly review results and effectiveness of email copy/sequence and suggest appropriate changes for improved results.

At 4

Marketing, we're more than just a telemarketing agency—we're a passionate team dedicated to creating meaningful connections and driving success for our clients. Based in the heart of Portsmouth, our tight‑knit group thrives on collaboration, innovation, and delivering exceptional results. We believe in nurturing talent through regular training, monthly incentives, and opportunities for growth, ensuring our team members are always at the forefront of the industry.

If you're enthusiastic, driven, and ready to make a tangible impact, you'll find a welcoming and dynamic environment with us. Join 4

Marketing and be part of a company that values its people as its greatest asset.

• Comfortable liaising and building rapport with clients, playing an active role in client calls/briefs, renewal conversations and contacting lapsed clients.
• Good understanding of KPI’s.
• Able to support others with basic IT and CRM skills.
• Positive and friendly demeanour.
• High levels of motivation and initiative, able to positively respond to all feedback given, taking ownership and proactive in asking for support.
• Excellent organisational skills.
• Excellent customer service skills.

• Flexitime.
• Regular Incentives & Rewards.
• Subsidised Gym Membership.
• Free Lunch Friday.
• Dress Down.
• Pool Table.