Ugg Assistant Store Manager - UGG Gunwharf

Overview

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary:

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. You know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

• Work closely with the Store Manager to ensure the business is aligned with the interests of the company, its employees, and the local community.
• Partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals.
• Aid in selecting team members who pursue passions related to the UGG brand and its products.
• Maintain high training standards and motivate and inspire team members to contribute to the store’s productivity.
• Address and respond to the needs of customers and team members.
• Continuously cultivate awareness of industry trends beyond the store’s four walls.
• Assist in day-to-day operations including training, operations, sales, visual merchandising, inventory management, store administration, and customer service.
• Open and close the store, secure all assets, plan and prepare labor schedules, maintain the store security system, and act as Store Manager in their absence.

• Develop and motivate team members to create empowered and engaged teams.
• Ensure the highest level of customer service and prioritize brand and product knowledge training.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Set plans and targets and entrust team members appropriately.
• Think critically to resolve problems and adapt with agility.
• Identify industry trends and educate your team about the current market.
• Assist in the execution of store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
• Manage inventory and partner with corporate stakeholders to meet the needs of your market.

• A natural communicator who conveys the UGG and Deckers Brands vision and mission.
• You have the leadership skills needed to support the management of a team.
• You’re well organized and proactively and efficiently coordinates resources.
• You’re a problem solver who pro-actively works through challenges.

• Previous experience as a people manager in a Retail environment.
• Excellent communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team and customers.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Problem-solving skills and ability to work through challenges.
• Ability to be agile to meet the needs of the business, especially during our busiest time of the year.

• Extras, perks & volunteering opportunities – being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of extras.
• Growth and Development; extensive opportunities and support for personal and professional development including a Global Mentorship Program.
• Uniform allowance including 2 pairs of shoes per season.
• 60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% in-store discount.

Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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