Sr Director, Technology - USRM Claims Tech

Overview

US Retail Markets (USRM) Claims Technology is hiring a Sr. Director of Technology responsible for the Claims Intake, Policy & Loss and Small Commercial platforms. Leads the strategic design and development of new systems across multiple environments and business groups. Incorporates best development practices and adheres to and advances the software development lifecycle. Partners with Directors and business clients to create effective development teams that support the business needs from idea to production.

Leads support for a portfolio of applications. Drives and implements change and continuous improvement. Maintains breadth and depth of perspective, utilizing enterprise and industry/market trends. Builds a high performing organization.

• Directs the strategic design of new systems across multiple environments and business groups.
• Implements business and/or I/S vision, critical success factors and operating plans ensures the implementation and use of best software development practices.
• Communicates department/enterprise vision, strategies, critical success factors and plans develops high level plans.
• Anticipates and manages technology evolution and relates it to business solutions.
• Sets high level direction based on knowledge of industry trends, overall technology standards, and alignment to the business.
• Hires and manages lower level managers coaches and counsels managers regarding management techniques.
• Determines and manages staffing strategy and plan (number of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department.
• Defines department objectives and identifies and addresses group development needs to create high performance software development organization.
• Initiates and fosters business partnerships with current and potential clients, vendors, I/S executives, and senior business executives; develops relationships that promote trust and increase efficiency and effectiveness, balancing individual client needs with business priorities to ensure alignment with business strategies and objectives.
• Oversees the development, implementation and execution of multiple projects, ensuring scope and schedule are established; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities.
• Jointly establishes financial targets with business partners, and ensures that projects deliver to plan.
• Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and IT products; analyzes trends and makes strategic and tactical recommendations.
• Ensures system, technical and product architectures are aligned with business objectives.

• Bachelor's or Master's Degree in technical or business discipline or related experience;
  Master's Degree preferred.
• Generally a minimum of 15 years related experience with 5 years in a leadership role desirable.
• Experience in the property & casualty insurance industry highly preferred.
• In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
• In-depth knowledge of business operations, objectives and strategies.
• In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.
• Advanced knowledge of management concepts, practices and techniques.
• Ability to promote a team environment consisting of several teams.
• Highly developed negotiation, facilitation and consensus building skills.
• Highly developed oral and written communication skills; strong presentation skills.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role.

Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or…