Core-Medical Office Coordinator-ENT Portsmouth

Join to apply for the Medical Office Coordinator-ENT Portsmouth role at Exeter Hospital.

The Medical Office Coordinator will provide administrative support to physician practice, clinical staff, and patients. Responsibilities include scheduling, directing inquiries, patient referrals, data entry, medical records support, maintenance of office supplies, and daily banking.

• High school graduate or equivalent
• 1-3 years experience in a customer service environment
• BCLS certification within 6 months of hire

• Perform daily administrative duties such as greeting/check-in/check-out, scheduling, answering phones, and taking messages.
• Collect co-pays and patient balances, verify insurance eligibility, and update patient demographics. Meet payment and denial rate performance metrics as assigned.
• Post payments and adjustments, balance daily journals, and close batches. May prepare and deliver bank deposits.
• Mentor and train new staff as needed.
• Provide patient referrals with physician guidance and ensure appropriate referrals are obtained.
• Assign new patients to providers and care teams to ensure continuity of care.
• Follow standard protocols and complete order and referral reconciliation as required.
• Maintain sensitivity to patient confidentiality and comfort, fostering a therapeutic environment.
• Provide coverage for other offices as requested.
• Perform other duties as assigned.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care

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