Auto Technician Trainee

Auto Technician Trainee at Safelite summary

This position trains individuals to become certified auto glass technicians through hands‑on and classroom learning, focusing on glass repair, replacement, and automotive safety system recalibrations. Trainees develop skills in diagnostic testing, tool usage, and customer service while adhering to safety and company policies. The role involves physical labor, vehicle operation, and obtaining Safelite Safe Tech certification upon successful completion of training.

A Technician Trainee will be trained to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite Safe Tech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can‑do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards.

• Be paid to learn and apprentice the Safelite way through hands‑on and classroom training.
• Observe and assist in installing and repairing auto glass.
• Recalibrate automotive safety systems, including troubleshooting and completing diagnostic testing.
• Provide additional services & products.
• Study and pass testing to become a Safelite‑certified Technician, showing proficiency in installations, embracing a positive attitude and following taught techniques.
• Safely operate company and customer vehicles, company‑issued tools and chemicals utilized throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly pay starting at $22.25/hour, increasing to $26.50/hour after training and certification.
• Earn $5/set of wiper blades when added for customer safety.
• A benefits package valued at more than $10k*.
• Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days.
• Program to buy additional PTO or sell unused time up to 16 hours.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
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* Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

• High School Diploma GED/Equivalent Preferred
• Valid state‑issued driver’s license and any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required

Must be 18 years of age or older. Required.

• Ability to regularly lift and carry up to 35 pounds and occasionally up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreed to be monitored via in‑cab vehicle safety camera/video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals) as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs.
• Proficiency in using computerized diagnostic tools to complete recalibrations and trouble‑shoot issues.
• Problem‑solving and ability to trouble‑shoot issues, independently and collaboratively.
• Ability to read, write and interpret the English language and technical directions.
• Ability to communicate orally (via phone) and written (via computer or other electronic means).
• Ability to maintain a professional appearance, adhering to Company dress code and PPE policies.
• Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA, and other laws and regulations in accordance with their requirements.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

auto glass technician, auto technician trainee, Safelite certification, glass repair, glass replacement, recalibration, automotive safety systems, diagnostic testing, vehicle safety, customer service