Director - Digital Transformation, Workforce Process Optimization

Director, Digital Transformation page is loaded## Director, Digital Transformation locations:
Portland, Maine, USA:
Chattanooga, Tennessee, USAtime type:
Full time posted on:
Posted Todayjob requisition :
833514

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
* Award-winning culture
* Inclusion and diversity as a priority
* Performance Based Incentive Plans
* Competitive benefits package that includes:
Health, Vision, Dental, Short & Long-Term Disability
* Generous PTO (including paid time to volunteer!)
* Up to 9.5% 401(k) employer contribution
* Mental health support
* Career advancement opportunities
* Student loan repayment options
* Tuition reimbursement
* Flexible work environments### ###
* All the benefits listed above are subject to the terms of their individual Plans*.And that’s just the beginning…  With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team.

Help us help others, and join Team Unum today!## General

Summary:

A Director, Digital Transformation is responsible for leading and delivering complex strategic and transformational digital solutions with the goal of achieving a superior experience for the customer and operational effectiveness. The role will focus primarily on large scale, transformational projects. The incumbent will work closely with senior leadership of assigned business areas along with key management stakeholders to help influence strategic digital based solutions to improve the functional area.

The individual will input into strategic decisions while also leading the execution of digital change. They will ensure that solutions being considered align with the strategic direction of the company and are of high quality and will result in a significant financial ROI for the assigned functional area. The role will have ownership, along with senior leadership, for achieving financial, operational and customer experience goals.
This role requires extensive technology, analytical, leadership and business knowledge to effectively transform the business. This role may serve as a manager to a small team of transformation professionals and/or will help coach and develop lower-level peers.
** Principal Duties and Responsibilities
*** Play a key leadership role in technology and process assessment of an assigned organization and present digital solution recommendations to senior leaders.
* In close partnership with the Product Owners, provide direct input into long term technology and digital roadmap strategy for the assigned functional area to ensure that solutions align with company strategy and will have a significant impact on operational readiness, customer experience and financial ROI.
* Create business plans for assigned projects including the development of complex financial cost benefit modeling.
* Research, analyze and synthesize significant amounts of information to quantify and identify business opportunities and issues
* Leverage broad business and transformational subject matter expertise to design digital solutions that align with strategic objectives, support business goals and delivery efficiency gains to reduce costs to operational areas while improving the experience for our customers.
* Simplify and reimagine processes in order to create transformational experiences through digital assets
* Develop and implement change management plans while also acting as a champion of change leading organizations through digital oriented transformations.
* Independently conduct complex quantitative and qualitative analysis of both the external marketplace trends as well as…