Sample Specialist

Apply for the Sample Specialist role at Design and Direct Source.

Great opportunity for advancement. Grow your career with us! As we are expanding, we seek individuals who are motivated to learn and grow with us, not just for us!

We are an innovative, Portland based, online tile and stone company that deals with the interior design, construction, and supply industries.

We are seeking highly organized and extremely detail-oriented individuals for a Sample Specialist position. It is a full-time position with benefits (PTO, health/dental/vision insurance, 401(k)).

• Assembling requests each day and maintaining the team's sample queue.
• Communicate and fulfill customer's requests for samples while guiding them to the appropriate selections.
• Support customers in identifying material options by guiding their search based on usage, scope, timeline, customization, and alternative selections, ensuring the best fit for their criteria and design goals.
• Pulling, entering, packing and shipping sample requests.
• Requesting out-of-stock samples via requisitions and tracking them to fulfillment.
• Record creation and maintenance of projects, sample shipments, customers, and contacts through Netsuite.
• Sourcing material for projects as needed and documenting submittal samples and shipments.
• Performing routine project follow-up and maintenance duties.
• Assisting the Materials team with the replenishment and sample returns, inventory, and special projects as needed.
• Adheres to company policies, processes, and procedures.
• Perform other duties / special projects as needed.

• Strong organizational skills.
• Strong communication skills.
• Detail oriented.
• Ability to work on strict deadlines.
• Computer skills including MS Office and Netsuite systems.
• Ability to change and adapt to a fast-moving business environment; technological changes and product advancements require an open mind and flexibility to be successful.
• Technical capacity.
• Ability to work both independently and jointly.
• Teamwork orientation.
• Ethical conduct.
• Collaboration.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand;

walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds with aid. Specific vision abilities required by this job include hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Must have a GED or high school diploma.
• Organization, time management skills, able to meet deadlines.
• Strong independent problem-solving skills.
• Good customer services and interpersonal skills.
• Ability to handle a high volume of transactions.
• PC / IOS proficiency and MS Office experience, Outlook, Word, Excel.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay:
From $19.00 per hour

• 8 hour shift
• Monday to Friday

• High School Diploma or GED

In person, Portland, OR. This is not a remote position, you must be able to work at our office in Portland, OR.

Interested applicants should submit a resume and references.

Job Type: Full-time