Rail Logistics Coord

Hampton Lumber is a thriving family-owned company aspiring to be North America s preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.

Our mission is to grow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and Red Built. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations.

We are guided by our core values

• Safety - Prioritize safety across all operations.
• Integrity & Authenticity - Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship - Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity - Embrace challenges with grit, determination, and a can-do spirit.
• Continuous Improvement - Strive to enhance our processes, products, and people.
• Customer Satisfaction - Be nimble, responsive, and solutions-oriented.
• Community Engagement - Be a responsive, supportive, and respected member of the community.

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques.

Hampton Lumber is seeking a Rail Logistics Coordinator to join our fast-paced transportation team. This is an incredible opportunity for someone to be trained to make a difference and be part of an important part of Hampton Lumber. This role will provide logistical coordination of transporting our lumber by rail to our customers’ national destinations. This position has the opportunity to interact not only with a broad base of the company’s employees but also with its external vendors and customers, proactively providing excellent problem-solving expertise.

This position will report directly to the Rail Traffic Manager.

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

• Review, prepare, and process waybills from Hampton Mills and Reloads
• Accrue freight payables on rail transactions for appropriate rail carriers
• Oversee and address all delayed and late rail shipments
• Primary lead for internal and external trace requests and general customer service inquiries
• Process reconsignment and diversion requests
• Provide a weekly summary of pending sales orders
• Trace the private car fleet weekly and escalate concerns of damaged or delayed equipment
• Handle freight claims and the investigation of damaged or vandalized shipments
• Utilize Docuware for accurate record retention
• Become cross-trained on other duties within the department to help as needed
• Strong attention to detail with strong problem-solving skills, a high degree of accuracy, and efficiency
• Ability to think logically and analytically, under quick timelines, to meet the needs of the organization
• Dedication to internal & external customer service, with excellent communication skills
• Capacity to work independently, amid a fast-paced team environment with a high level of multitasking
• Be self-motivated with a genuine interest in continuing to learn the business and Hampton culture
• Maintain high personal and professional standards of focus, attention, and dedication to work
• Team player willing to take on growth opportunities and…