Resident Services Coordinator; Bilingual

Resident Services Coordinator (Bilingual Required)

Organization:
Hacienda Community Development Corporation

Date Posted:
March 5, 2026

Location:

Portland & Hillsboro

Position Type:
Portland - Full-Time (40 hrs/week);
Hillsboro - Part-Time (30 hrs/week);
Non-Exempt

Primary

Job Functions:

Social Services;
Resource Navigation

Educational Requirements:

An associate's degree or higher is preferred.

Experience Requirements:
At least three years

Language Requirements:
Bilingual English/Spanish or English/Somali is required.

Salary: $47,840/year
, paid hourly

Description & Details:

Hacienda CDC, a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy, is searching for two Resident Services Coordinators to bring their passion for serving people and the community while tackling new challenges with creativity and empathy. We have two positions available, one is full-time at our longstanding properties in the Cully neighborhood in Portland, and another is part-time at our brand new property, Dolores, in Hillsboro!

When you join the Resident Services team at Hacienda CDC, you join a team dedicated to their work and the clients they serve. Your primary tasks will include directing residents to resources that promote housing stability and resident health, engaging with Permanent Supportive Housing (PSH) residents to promote community integration, fostering community building among residents and property management, and more.

The ideal candidate will be highly self‑motivated, non‑judgmental, and able to express compassion for each resident. They will be familiar with resources available in either Multnomah or Washington County, be aware of trauma‑informed practices, excel at relationship‑building, and have a genuine joy for community building. They will embrace the inclusiveness of various cultures, ethnicities, and socioeconomic statuses and desire improved outcomes for each resident they serve.

Does this sound like you? If so, we offer:

• A mission focused on connecting low‑income households and communities of color to new opportunities that support youth, families, and people on their journeys to start businesses or buy homes.
• An excellent opportunity for you to make a positive impact on our communities.
• A starting salary of $47,840/year
  , paid hourly, and a generous benefits package (see below).
• An up to 3% bilingual premium increase upon 90 days of employment upon the successful completion of a language assessment.

This position's primary responsibilities include:

• Support resident housing stability through resource navigation, skill‑building workshops, and collaboration with property management.
• Build a network of resources to support eviction prevention, resident health, economic empowerment, and strong social connections among residents within Washington County.
• Engage PSH residents in a trauma‑informed manner, promote their integration through events, resource navigation, and general on‑site support activities.
• Communicate and collaborate regularly with the PSH service provider to ensure coordinated support to serve the needs of PSH residents best.
• Completing resident intakes, maintaining resident services databases, and producing required reports in an accurate and timely manner.
• Cultivating and maintaining positive relationships with residents, onsite staff, and internal Hacienda teams.
• Establishing and maintaining contact with residents through new tenant orientations, monthly resident newsletters, and daily touchpoints.
• Evaluating resident data, program assessments, and information gathered through popular education methods to inform partnerships and resident activities.
• Coordinating and hosting monthly resident activities, including community events, workshops, resident meetings, and celebrations.
• Facilitate weekly meetings with property managers to review rent‑payment data, support planning for identified households, and program updates.
• Engaging residents in input and feedback on neighborhood initiatives, housing developments, and other projects.

Our ideal candidate must have:

• A minimum of three years of experience in community…