Heavy Equipment Field Mechanic

Join to apply for the Field Service Technician role at RDO Equipment Co.

$36 – $60 / hour

• Eligible for profit sharing based on department profitability and individual performance
• Comprehensive benefits package
• Training and development opportunities to grow within the organization

• Perform in-field machinery diagnostics and repairs as required.
• Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work orders, including parts and fluids used.
• Maintain a clean work area and care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities within the dealership’s responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealership’s area.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals.
• Conduct oneself professionally in the presence of customers and the community to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
• Participate in all company/location-driven communication efforts, including open book meetings, huddles, department meetings, and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

• Excellent mechanical skills
• Trade-specific tooling, including hand tools and pneumatic tools
• Current and valid driver’s license as outlined in company policy manual
• Ability to assemble and perform maintenance functions on equipment
• Strong computer skills
• Excellent customer service skills
• Excellent oral and written communication skills
• Strong organizational skills
• Graduation from a related diesel technology program (preferred)
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.