Facilities Trainer

About NWFEM

Northwest Facilities & Equipment Maintenance (NWFEM) provides commercial equipment and facilities maintenance and repair for quick serve restaurants and commercial businesses in the Portland, OR and Seattle, WA metropolitan areas. We approach this work through the lens of synergy. It’s how we create outcomes that are both more efficient and enjoyable – for our internal team as well as our clients.

Our long‑standing relationships with customers are a testament to this commitment.

The why behind everything we do is relationships. To us, this means we work with people we enjoy, carve out an energizing work experience, and support our community.

We are looking for individuals who love their career and craft. Artisans that are excited to learn new techniques and skills to hone their trade and who are excited to share their learning with others. These will be the people that push forward our goals to become a learning organization, with a certification system that allows us to certify each other in our specialty fields, elevating the overall capability of the company, and creating empathy through understanding each other’s challenges.

Our values that guide us in realizing this purpose every day are:

• Be Open
• Embrace the Challenge
• Do What You Say
• Think Brand

The Facilities Technician Trainer and Safety Coordinator plays a key role in NWFEM’s development into a learning organization. This role trains and certifies technicians across multiple trades, creates SOPs, coordinates safety programs, oversees the Red/Yellow/Green skill rating system, and supports both new and experienced technicians through coaching and mentorship.

The Trainer participates in the hiring process, validates candidate self‑ratings, conducts post‑hire testing, and ensures technicians grow their capabilities over time. This role ensures quality, safety, professionalism, customer satisfaction, and strong representation of the NWFEM brand.

The Facilities Trainer is also a trusted cultural ambassador, supporting new hires, reinforcing values, resolving issues proactively, and helping every technician build a meaningful, successful career path.

Required:

• 5+ years of Handywork/Renovation experience (drywall, painting, flooring, light electrical, light plumbing, tile, casework/solid surface, woodworking, casework, cabinetry, remodel, renovation, etc.)
• Maintain workplace safety and cleanliness
• Possess a strong, clean driving record, be insurable.
• Advance SYNERGY and our shared values daily.
• Possess a thorough understanding of tools, safety equipment, and their proper uses.
• Must pass a criminal background check.
• Must have a valid Driver’s License and pass driver’s background check.

• Prior leadership, teaching, or supervisory experience.
• OSHA 10/30 certification.
• Experience in commercial restaurant environments.
• Experience building or delivering training programs.
• Ability to create digital training content (video, documents, checklists).

• Lifelong learner
• Professional
• Reliable
• Self‑sufficient
• Positive Attitude
• Open to new/different ways of doing things
• Excellent communication skills

• Create, update, and maintain SOPs for all trades NWFEM performs, including:
  • Drywall
  • Painting
  • Flooring
  • Tile
  • Carpentry & woodworking
  • Casework & solid surface
  • Light electrical
  • Light plumbing
  • Equipment installation/repair
  • Commercial remodels & renovations
• Deliver hands‑on training, classroom‑style instruction, digital modules, and field‑based coaching.
• Ensure all training aligns with NWFEM’s quality standards and trade expectations.

• Own and manage the skill rating system for each technician across all trade categories.
• Test and certify technicians after hire to confirm their rating.
• Maintain accurate, up‑to‑date skill maps for every technician.
• Collaborate with Service Coordinators to assign work that aligns with skill levels and growth goals.

• Participate in technician interviews and skill evaluations.
• Conduct skill demonstrations and hands‑on evaluations when needed.
• Make hiring…