A&D Trade Sales Account Manager - Northwest

Founded in 2009, Armadillo is a purpose-driven business committed to making a positive impact both at home and globally. As an Australian brand with showrooms in Los Angeles, New York, San Francisco, Dallas, Sydney, Melbourne, and Brisbane, we create handcrafted rugs that "lie lightly on this earth." Made by artisans in India and Nepal using natural materials and energy-efficient processes, our rugs are designed to last, offering an antidote to today’s throwaway culture.

We are proud to be a certified B Corp, upholding the highest standards in sustainability, social responsibility, and transparency. Giving back is central to our mission, with philanthropic initiatives dating back to 2014, beginning with the KVM School in India and now extending to seven organizations across India, Nepal, Australia, and the United States.

We are equally committed to cultivating a positive and empowering workplace. Armadillo has been certified as a Great Place To Work for the second consecutive year, and we were honored to be named one of Fortune’s 2024 Top 50 Best Small and Medium Workplaces. These recognitions reflect our deep commitment to our people, our culture, and the values that guide us every day.

At Armadillo, integrity guides everything we do. We’re committed to fostering a collaborative, inclusive workplace where people thrive. We celebrate individuality, champion creativity, and believe in the power of a connected team working toward a shared purpose. We’re driven not just by what we create, but by why we create it.

Our people are at the heart of Armadillo’s success. We provide a supportive environment that promotes personal and professional growth for all employees, embracing fair practices, cultural diversity, and well-being. We proudly offer a range of benefits to our team members:

• Comprehensive Health Coverage – Medical, Dental, Vision, Life Insurance, and other ancillary benefits.
• Financial Well-Being – 401(k) match and Flexible Savings Account.
• Professional Growth – Annual career development fund to support your learning and advancement.
• Work-Life Balance – Additional leave days for community volunteering.
• Wellness Support – A dedicated health & well-being allowance.
• Added Convenience – Annual car allowance.
• Employee Assistance Program – Confidential support for personal and professional challenges.

Reporting to the Head of Regional Sales - WC, we are seeking an experienced Trade Sales Account Manager to service our existing Trade (high end interior designer, architect, and/or commercial/hospitality) clients while working to build and prospect new trade business in the Northwest States of Oregon & Washington. Successful candidates will be working remotely and based in the Seattle, WA or Portland, OR areas.

Travel by car within territory is required for weekly meetings and presentations. This is a full-time salary exempt role.

• Drive respective trade sales and territory growth through proactive prospecting, strategic outreach, and elevated customer service, while nurturing existing client relationships.
• Maintain complete ownership and expertise of the territory, its development, and community, actively contributing to its growth. Present product and engage regularly with prospects and clients to build strong relationships, understand needs, and drive sales.
• Demonstrate strong product knowledge, including product construction, and recommend appropriate solutions for varied applications.
• Manage the client portfolio end-to-end, including orders, samples, inquiries, product care, troubleshooting, sales leads, and monitoring orders through to delivery.
• Collaborate closely with internal cross-functional partners, including sales support, operations, and marketing teams, to ensure seamless order execution, aligned sales initiatives, and consistent client experience.
• Provide consistent weekly and monthly sales reporting, including updates on activities, pipeline, key performance indicators, and data-driven insights.
• Drive brand awareness and engagement by acting as a positive brand ambassador and supporting industry, media, and client events, including…