Assistant Manager PDX

We have an opening for an Assistant Manager at our Portland International Airport location.

The Assistant Manager will partner with the Store Manager to further the Company’s vision at PDX by implementing strategies and initiatives that strengthen our reputation as an amazing and fiercely independent bookselling institution. Millions of travelers will move through the airport each year, and we need an Assistant Manager to help foster a culture of passionate booksellers, ensure long-term growth and profit, and respond quickly to changing needs.

This is a great opportunity to be part of our renewed Powell’s presence at PDX and a new chapter of ambassadorship with the city and with those who pass through.

Powell’s Books is known worldwide as a premier independent bookstore and an icon in the Portland community. We’re committed to fostering a culture and environment of inclusion, empowerment, and respect – a place where everyone can show up fully as themselves and do their best work every day.

Powell’s offers an extensive benefits package including:

• Generous healthcare plan (medical, vision, and dental)
• 401(k) savings plan
• Education benefit
• Childcare subsidy
• Substantial employee discount that is also available to your significant other, children, parents, and siblings
• Book borrowing privileges

Pay: $21.48 per hour, or more, depending on experience.

Schedule:

Mon 12-8pm
Tues 2-10pm
Wed 2-10pm
Thurs OFF
Fri OFF
Sat 12-8pm
Sun 12-8pm

Closing Date: Sunday, March 1st, 2026

Additional Information: Please include a cover letter with a brief description of relevant skills and experience, and the reason why you’re interested in the position.

Position Title: Assistant Manager PDX
Location: Powell's at PDX
Group: X5
Date: 07/2024

The Assistant Manager works independently and as a part of the management team to oversee retail floor operations. Responsibilities include providing for an exceptional in-store customer experience, managing staff on the retail floor, and coordinating workflow and staffing. The Assistant Manager assists the Store Manager in leading the team to a high level of performance. They will support store operations and staff throughout the store.

Takes appropriate action with respect to safety, security and emergency situations. Challenges and inspires their team to fulfill the Company vision, mission, and values on a daily basis. Acts as a resource regarding Port and Store relations. Takes risks and creates a stimulating work environment. Contributes to the development of a culture that emphasizes exceptional customer service, continuous operational improvement and high performance of all staff and management team members.

Implements and furthers the company’s vision. Reports to Store Manager.

• Supervises all sales floor activity. Assigns projects and directs work. Coordinates with managers and employees to ensure that essential store functions are properly staffed.
• Upholds and holds staff accountable to Powell’s Customer Service Expectations.
• Performs management functions including, but not limited to: supervision of all sales floor activity; resolution of the full spectrum of customer service calls; coordination of staff coverage; representing the company to customers, vendors, and media; coordinating with Physical Plant, IT, Cash Office and others as needed.
• Perform duties necessary for security of store, staff, and customers, including, but not limited to surveillance, exclusions, loss prevention, clean-up, and working with the police & or port security as needed.
• Acts as an informational resource for staff regarding store operations, procedures, and decisions.
• Selects and hires personnel, oversees training, and conducts performance evaluations.
• Challenges and inspires staff to achieve a high level of performance through feedback mentoring and acknowledging accomplishments. Motivates staff and advocates for team.
• Initiates and follows through with in-the-moment and problem-solving conversations, performance management and progressive discipline when there are performance issues as needed.
• Promotes team environment that takes responsibility for good work, high standards and mutual…